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Property Claims Handler
5 months ago
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Property Claims Handler - Part-time
- The Role:
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
- An excellent opportunity has arisen in one of our desktop handling teams. We are seeking an individual, ideally with experience of handling commercial claims but experience within a claims handling environment will be considered.
The role will involve working within a well-established team, dealing with commercial property claims from first notification of loss through to settlement. The claims will be of varying value and complexity and we’ll provide you with the training and tools that you need to help develop your skills and knowledge.
We’re looking for an individual who is able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally is essential.
Although part of a team, the role will require you to work independently, so the ability to use your own initiative to drive claims forward is imperative.
Most importantly, you'll be able to put yourself in our customers’ shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits. You will deal with a caseload of property desktop claims and, as such, you need the ability, confidence and background knowledge to make the right decisions on each claim. This is a great opportunity for those looking for career advancement covering a diverse and interesting range of claims.
You will have:
- Good level of education - at least to GCSE level or equivalent-
- Previous claim experience-
- Good negotiation skills-
- Excellent communication skills both written and verbal with Customers, Clients and Colleagues-
- The ability to prioritise your workload effectively-
- The ability to work on your own initiative and take ownership of your own caseload of claims at the same time as working together as a team-
- The ability to develop and maintain a close working relationship with our customers, to promote customer satisfaction during all stages of the claim-
- Ability to demonstrate understanding and empathy throughout-
- Excellent IT skills-
- Existing or intention to become Cert / Dip CII qualifiedWhat will you get for this role?- Competitive salary depending on skills, experience and qualifications-
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home-
- Healthcare scheme-
- A Self Invested Personal Pension Scheme-
- Holiday allowance of 25 days plus bank holidays-
- Discounts on various products and services-
- Employee assistance programme for employee wellbeing-
- Life assurance-
- Group Income Protection-
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app- Working at Sedgwick
- Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
- We’re passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someo
