Tooling & Adoption Professional

2 weeks ago


Birmingham, United Kingdom BT Group Full time

Tooling & Adoption Professional (JIRA)

**Job Req ID**:15460**Posting Date**:28-Apr-2023**Function**:Agile Capability**Location**:Snowhill, Birmingham, United Kingdom**Salary**:Competitive**About this Role**
When we transform there is a dependency on managing the change as it lands in our organisation. One of the core pillars of change is the change in our colleague’s skills as this will ultimately influence the adoption of technology, process or culture change. We have specific needs in Agile Capability and Delivery for embedding new skills and ways of working across Digital which are not satisfied by core IT functions hence the need for this role to set the strategy, content and delivery of specialised system based training to underpin our transformation ambitions.

**You'll have the following responsibilities**
- Operates as an SME within Agile Tooling area, executing the Tooling Strategy across the BT Group.
- Input to defining objectives and leading implementation of a change plan aligned to the BT Group strategy.
- Drives best practice and innovation to lead the design and delivery of effective education, strategy and delivering training solutions in line with BT’s learning strategy.
- Works with senior managers across business areas to understand priorities and to identify opportunities to continuously adopt system strategies
- Supports in the delivery and continuous improvement by utilising feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity
- Builds relationships across both internal and external resources, ensuring training interventions align both learner experience and business need

**You'll have the following skills & experience**
- Essential
- Subject Matter Expert within Agile methodology and tooling (JIRA and Confluence are essential)
- Inputting to and delivering system strategies, plans, training and adoption
- Excellent communication and presentation skills to aid understanding of complex workflows
- Desirable
- Strategic thinking and planning; driving efficient ways of working and process improvement
- Commercial acumen; Clear understanding of the Digital and Consumer business preferred
- Experience in Lean Portfolio Management/SAFE
- Experienced in influencing stakeholders and managing sustainable behavioral change

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.



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