Temporary Customer Service Administrator
1 month ago
**This is a temporary role until October 2023. We will need someone to start immediately**
**Customer Service Advisor -Finningley, Doncaster (DN9)**
**Temporary contract until October**
**Hourly Rate**:£12 per hour
**Hours**:35 hours - Monday to Friday 9am to 5pm with 1 hour break
We are currently seeking an enthusiastic and confident individual to join our client in Doncaster as an Administrator/Customer Service Advisor on an ongoing temporary basis.
Working as an Administrator/Customer Service Advisor, you will be the first point of contact for customers contacting the business and ensuring they receive a fantastic experience.
A successful administrator MUST have previous admin experience and confident on a telephone to answer customer enquiries and advise on products.
**Your duties will include, but not limited to**:
- Answering all enquiries with care and consideration
- Building report and looking after existing policy owners.
- All aspects of the business including administration and customer service
- General administrative duties
- Assisting customers accessing their health benefits
**You will need**:
- Previous Admin AND Customer service experience (essential)
- Confident with excellent communication skills
- Confident telephone manner
- Computer literate (Familiarity with Microsoft software)
- Knowledge of CRM systems (essential)
- Positive, friendly and caring attitude
**The Company**
- Fantastic and proven retention record
- Provide health and wellbeing plans to businesses
- A small office with a growing team
- Currently entering their busiest time of the year
- Have a long standing relationship with their client, that has been extended for a further 10 years.
**Does this sound like your next role?**
If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you
**DISCLAIMER**
- DONPROFCC_
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £12.00 per hour
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- Have you got previous Admin experience?
- I understand this role is only until October, and fine with this
Work Location: In person
Reference ID: DONPROFCC
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