Administrator
1 month ago
**Location**: Horley, Surrey, England
**Salary**: £20,000 - £27,000 pa
**Reference**: GC253597
**Date added**: 31-01-2023
**Job Profile**:
The Administrator will be based near the Horley area and will need to drive due to transport links being difficult to access the office.
Service Administrator Position Overview
The Service Administrator will:
- Plan the work of the service engineers.
- Respond to the needs of clients for maintenance visits.
- Respond to the needs of clients when they have a breakdown.
- To assist the technical support engineer with arranging visits to site when requested.
- To review paperwork submitted by engineers for service or breakdown visits.
- To prepare quotations for repairs.
- To place orders for parts as needed for repairs.
- To process warranty claims with manufacturers.
- Planning and arranging routine maintenance visits to clients with a contract.
- Taking calls from clients with breakdowns, making arrangements for a technical person to speak with them or get an engineer to site when needed.
- Liaising with the purchasing department on prices and supply of materials needed for service work.
- Liaising with manufacturers for warranty work, arranging replacement parts, scheduling, agreeing costs and invoicing for such work.
- Preparation of quotes for repairs or additional work as required by clients.
- Preparation and selling of maintenance contracts for new clients as they come on board.
- Renewal of maintenance contracts for clients.
Service Administrator Position Requirements
- Excellent administration working practices.
- A desire to develop existing skills and willingness to progress.
- 5 years admin experience.
Service Administrator Position Remuneration
- £20,000 - £27,000
- Working hours: Mon-Thurs 8:00-8:30AM - 5:00-5:30PM, Fri 8:00-8:30AM- 3:00 - 3:30PM
- Generous holiday allowance with the office being shut between Christmas and New Year.
- All statutory bank holiday's off.
- Discretionary bonus system.
- Death in Service.
- Private Medical Insurance.
- Pension Contribution.
- On-site gym.
- Long Service Awards.
- Employee Events.
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
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