Customer Service Advisor

3 weeks ago


West Bridgford, United Kingdom fabric recruitment Full time

**Customer Service Advisor**
**West Bridgford**
**£19,500 - £22,000 + bonus**
Fabric Recruitment are proud to be working with one of Nottingham’s most employee focused and progressive business, who due to a recent growth are looking to add to their already close nit and established team.
**Description of the role**:

- Supporting the Account Managers with customer portfolios so that revenue is retained, and targets are met
- Resolve any customer conflicts or issues to the best of your ability
- Input of daily customer bookings
- Work alongside internal departments effectively
- Assist with the Credit Control and Finance teams to ensure that payment terms are adhered to and reduce debtor days
- Continually review the service offering to ensure that customer requirements/expectations are met, facilitating service changes where necessary
- Ensuring all contracts and relevant paperwork is updated as required and compliance is maintained

**About you**:

- Happy to work in a fast paced and dynamic environment
- Customer service experience
- Good knowledge of Microsoft office, intermediate excel skills would be an advantage.
- Excellent communication and problem-solving skills,
- Customer orientated
- Ability to work as part of a team
- High level of attention to detail


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