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Customer Service Assistant

4 weeks ago

West Bridgford, United Kingdom Cherry Professional Full time
Customer Service Assistant-Permanent- Nottingham- Up to £23k
Do you have a keen interest in tech? Are you interested in working for an organisation that offers experience within the tech industry? If you are a recent graduate or someone with some retail or customer service experience, this could be the role for you
Cherry Professional are pleased to be working with a innovative and well established client within the Electonics/Tech industry. 
The role of the Customer Service Assistant is to provide a un-complicated journey for customers; producing quotations and processing orders in a fast and effective manner
Responsibilities
Support the Customer service team across all platforms
Provide general administrative duties
Undertake general order processing and raising quotes.
Support the Customer Service team in hitting service targets and enhancing overall customer experience.
Provide a timely and friendly service for all incoming inquiries, orders, and support needs.
Accurately process sales orders and handle all related administrative duties
Support customer engagement by maintaining regular contact with customers according to agreed schedules
Ideal Person
Strong communication skills
Good IT skills
Customer focused attitude
Have an interest in the Tech industry
Customer Service experience (desirable)
Hours of work are on a shift rotation basis between 8.30am-8pm
Hyrbid working will be available once training is complete
Other roles you may have applied for: Customer Service Advisor, Customer Service Experience Assistant, Customer Service Administrator, Order processor
Cherry Professional is recruiting for this role on behalf of the client.
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

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