Planner/scheduler

PerkinElmer has been **named a Top 10 company on Newsweek’s UK The Most Loved Workplaces®.** This recognition shows our commitment to our employees and our aspiration to create a culture and place of work where everyone feels valued.

**Key Responsibilities**:

- Using the Computerized Maintenance Management system (CMMS), assigns, distributes and schedules, where required, work orders liaising with the appropriate supervisor or third party contractor.
- On a daily basis, receives all written and electronic customer work requests for and verifies completeness of all entries, where required enters information into the CMMS, issues work order to appropriate Supervisor or third party contractor.
- Using the CMMS schedules all off site calibration send away for as identified by the CMMS.
- Liaises with third party contractor and procurement to ensure valid purchase order (PO) numbers are in place for all non-contract work orders.
- Communicates with end user and third party contractor to determine priority of the work to be performed and gain agreement on an appropriate date for the service and/or repair.
- Communicates with end user to ensure an appropriate hand over of equipment to calibrated off site and ensure that the equipment is calibrated within a timely fashion.
- Uses Client system(s) to book third party contractor site visits.
- Communicates with site LIS Technical Administrator and Site Security to advise of visiting Third Party Contractor.
- Liaises with LIS Technical Administrator to ensure all calibration labels are prepared and distributed where required, following documented process.
- Keeps end user appraised as to the status of the work order until completion of work
- Reviews and updates CMMS records to ensure they accuractely reflect current status of equipment. Where changes effect GxP equipment ensures compliant procedures have been followed.
- Escalates in a timely manner, any issues or concerns that arise

**Competencies**:

- Good Educational Background and 3 - 5 years administrative experience
- Knowledge or experience of Life Science Industry
- Knowledge and experience of GxP
- Excellent written and verbal communication skills
- Good organizational skills
- Experience of working with CMMS databases
- Proficiency in Microsoft office packages, Excel, Word, Powerpoint, Outlook
- Excellent understanding of Customer Care
- Ability to travel (limited)