Client Care Advisor

6 months ago


Yeovil, United Kingdom Vets4Pets Yeovil Full time

**This is a full time role working an average of 40 hours per week, across 4 week days and 1:4 Saturday mornings on a 12 month fixed term contract**

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Yeovil Practice.

**What your typical day will look like**
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

**The attributes required**
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients’ needs.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**:
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
- Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you_

**Job Types**: Full-time, Fixed term contract

**Benefits**:

- Free parking
- Store discount

Schedule:

- Day shift

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (required)

Ability to Commute:

- Yeovil (required)

Ability to Relocate:

- Yeovil: Relocate before starting work (required)

Work Location: In person


  • Service Advisor

    6 months ago


    Yeovil, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...

  • Parts Advisor

    1 week ago


    Yeovil, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR   Salary - £28,000.00pa (Overtime paid at time & a half)   Working Hours - Monday - Friday - optional working hours - 07:00 - 17:00 or 08:00 - 18:00   Location - Yeovil   Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their successful Depot. As a...

  • Parts Advisor

    2 months ago


    Yeovil, United Kingdom CV-Library Full time

    PARTS ADVISOR   Salary - £28,000.00pa (Overtime paid at time & a half)   Working Hours - Monday - Friday - optional working hours - 07:00 - 17:00 or 08:00 - 18:00   Location - Yeovil   Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their...

  • Parts Advisor

    2 months ago


    Yeovil, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR   Salary - £28,000.00pa (Overtime paid at time & a half)   Working Hours - Monday - Friday - optional working hours - 07:00 - 17:00 or 08:00 - 18:00   Location - Yeovil   Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their successful Depot. As a Commercial...

  • Service Advisor

    6 months ago


    Yeovil, United Kingdom Affinity Search Full time

    **Service Advisor** **Location: Yeovil** **Salary: £25,000 - £33,000 OTE (uncapped)** **Hours: 42 hours per week** **Schedule: 1 in 3 Saturday mornings on a rota** Are you passionate about the automotive industry and great at customer service? Join our team at a leading main dealership in Yeovil as a Service Advisor! Our client is looking for an...

  • Care Assistant

    3 weeks ago


    Yeovil, United Kingdom Altogether Care Full time

    Job DescriptionAre you looking for a rewarding role in a trusted care company? At Altogether Care, our family values ensure that we put people first.Join us as a Domiciliary Care Assistant and become part of our growing family. Enjoy the support of great teams and consistent working hours.We are recruiting individuals who are compassionate, naturally caring,...

  • Care Assistant

    2 months ago


    Yeovil, United Kingdom Altogether Care Full time

    Job DescriptionAre you looking for a rewarding role in a trusted care company? At Altogether Care, our family values ensure that we put people first.Join us as a Domiciliary Care Assistant and become part of our growing family. Enjoy the support of great teams and consistent working hours.We are recruiting individuals who are compassionate, naturally caring,...

  • Service Advisor

    1 month ago


    Yeovil, United Kingdom CV-Library Full time

    Job Title: Service Advisor  Location: Yeovil Salary: Up to £30,000 per annum Position Overview: We are looking for a customer-focused Service Advisor to join our commercial vehicle workshop team in Yeovil. This full-time role, with a competitive salary of up to £30,000, is ideal for an organized, communicative professional with experience...

  • HS&E Advisor

    6 days ago


    Yeovil, United Kingdom Holt Engineering Full time

    Job Title: HS&E Advisor (Health, Safety & Environmental) Contract Duration: 6 Months Location: Yeovil Pay Rate: £18.88 per hour About the Company: Our client is a leading player in the Aerospace industry, specialising in Avionics, Engines, Systems, and Service solutions. The Yeovil site is dedicated to integrated supply chain operations, engineering and...

  • Service Advisor

    3 weeks ago


    Yeovil, United Kingdom Holt Recruitment Ltd Full time

    Job Title: Service Advisor Location: YeovilSalary: Up to £30,000 per annumPosition Overview: We are looking for a customer-focused Service Advisor to join our commercial vehicle workshop team in Yeovil. This full-time role, with a competitive salary of up to £30,000, is ideal for an organized, communicative professional with experience in a workshop or...

  • HS&E Advisor

    2 months ago


    Yeovil, United Kingdom CV-Library Full time

    Job Title: HS&E Advisor (Health, Safety & Environmental) Contract Duration: 6 Months Location: Yeovil Pay Rate: £18.88 per hour About the Company: Our client is a leading player in the Aerospace industry, specialising in Avionics, Engines, Systems, and Service solutions. The Yeovil site is dedicated to integrated supply chain operations,...


  • Yeovil, Somerset, United Kingdom Altogether Care Full time

    About the RoleWe're seeking a compassionate and dedicated individual to join our team as a Domiciliary Care Assistant.As a Care Assistant with Altogether Care, you will play a vital role in providing support and assistance to individuals in their own homes, enabling them to live independently and maintain their quality of life.Your key responsibilities will...


  • Yeovil, Somerset, United Kingdom Altogether Care Full time

    About the RoleWe are seeking a compassionate and caring individual to join our team as a Home Care Assistant. As a valued member of our team, you will have the opportunity to make a positive difference in people's lives by providing support and assistance in their own homes.Our ideal candidate will be someone who is naturally empathetic and able to build...


  • Yeovil, United Kingdom Boots Full time

    Summary Job Reference: - 210898BR Yeovil, Middle Street Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Yeovil, Middle Street store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Property Care Planner

    6 months ago


    Yeovil, United Kingdom Service Care Full time

    **Job Title: Property Care Planner** **Hours: 37 Hours per week** **Type: Permanent** **Salary: £26,433.67 per annum (Plus comprehensive benefits)** **Location: Yeovil, BA22** This role involves overseeing comprehensive work scheduling and administrative tasks essential for the smooth operation and successful execution of Planned Delivery programs and...


  • Yeovil, United Kingdom Cowell Recruitment Full time

    **Job description** Due to continued growth and success an opportunity has arisen for a an **Insurance** **Advisor **based in **YEOVIL. **This is a fantastic opportunity to join a well-established company that invests in it’s staff and provides continuous training and support and an opportunity to grow in the business. **About you**: - **High levels of...

  • HSE Advisor

    1 month ago


    Yeovil, United Kingdom CV-Library Full time

    TeamJobs are currently recruiting for an HS&E Advisor to work on site at our clients offices in Yeovil. The role will involve developing and conducting activities and programs to help prevent accidents, eliminate Health and Safety hazards and achieve compliance with current Health, Safety and Environmental (HS&E) Regulations and Company Standards. The HS&E...

  • Private Client Lawyer

    2 weeks ago


    Yeovil, Somerset, United Kingdom Grist Legal Recruitment Full time

    We are looking for a skilled private client lawyer to join our team in Somerset. As a trusted advisor, you will work closely with clients to understand their needs and provide expert guidance on estate planning, probate and court of protection matters.Essential Qualifications:LLB or LLM in LawMinimum 2 years PQE in private client lawExcellent communication...

  • HSE Advisor

    1 month ago


    Yeovil, United Kingdom Team Jobs Full time

    TeamJobs are currently recruiting for an HS&E Advisor to work on site at our clients offices in Yeovil. The role will involve developing and conducting activities and programs to help prevent accidents, eliminate Health and Safety hazards and achieve compliance with current Health, Safety and Environmental (HS&E) Regulations and Company Standards.The HS&E...

  • HSE Advisor

    3 weeks ago


    Yeovil, United Kingdom Team Jobs - Strategic Accounts Full time

    TeamJobs are currently recruiting for an HS&E Advisor to work on site at our clients offices in Yeovil. The role will involve developing and conducting activities and programs to help prevent accidents, eliminate Health and Safety hazards and achieve compliance with current Health, Safety and Environmental (HS&E) Regulations and Company Standards.The HS&E...