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Senior Customer Account Manager

4 months ago

Botley, United Kingdom Allen Associates Full time

**Senior Customer Account Manager Responsibilities
As the Senior Customer Account Manager your responsibilities will include:

- Develop a sector strategic plan for the next few years
- Manage a high performance team of 4-6 Account Managers and monitor performance
- Forecasting in line with budgets and targets
- Become involved with NBD within the industry
- Ensure clients onboard smoothly and get the most out of the service our client provides
- Delivery of presentations at conferences and similar
- Regularly report to management, and conduct appraisals in line with policies and procedures.

**Senior Customer Account Manager Rewards
Alongside a competitive salary, the Senior Customer Account Manager will receive the following benefits:

- A 20% performance related bonus
- 25 days holiday per annum
- Regular social events
- Company credit card, laptop and mobile
- Flexible working arrangements
- Flexi Friday
- Refer a Friend scheme
- Company pension scheme and sickness/compassionate leave scheme
- Free parking on site

**The Company
Our client is a forward-thinking and rapidly expanding organisation in Oxford, who work to improve information management for their suppliers. They have a hardworking but friendly team where you will be working. With a lot of personal development and progressionopportunities, there will be some training involved. Current employees have commented that the atmosphere and culture is one of support with a dynamic family feel.

**Senior Customer Account Manager Experience
- Detailed knowledge of the industry sector
- Experience of managing a team
- Tech savvy, ability to analyse and present data
- Detailed understanding of customer requirements and the added value our client’s service brings to their organisation

You will also be:

- Educated to degree level or equivalent
- Hold a valid driver’s license and able to travel to client sites.

**Location