Air Export Clerk
3 weeks ago
Our Client who are a specialist in Air Cargo have a new Air Export role based at their Heathrow site
Job title: Export Clerk
Reports to: Duty Manager
4 on 4 off shift pattern (4 days on, 4 off, 4 nights on etc)
Hours 7am - 7pm / 7pm - 7am
Salary £22,500 + £3,500 shift pay per annum = £26,000 Total Salary
Overview
To provide clerical support to the Office Supervisor and Senior Export Clerk in all aspects of the export department within our Air Freight / Cargo client
Main accountabilities include:
- Completion of export files to required standards.
- Full compliance with instructions on Export documentation.
- Completion of shared mailbox to required standards.
- Ensure compliance with destination instructions.
- Customer query resolution where appropriate.
- Liaising with warehouse to ensure smooth operations.
- Liaising with Import department where required.
- Liaising with commercial department where applicable.
- Assist in reception and receiving area when required.
- Assist in the maintenance of filing to required standard.
Qualifications and Experience:
- Excellent Customer Service Skills.
- Good computer skills & good working knowledge of MS Office; outlook and excel.
- Knowledge of MS Office - including outlook and excel.
- Basic knowledge of Bond checks desirable.
- Basic knowledge of NES, ASM GEMS and CHIEF.
- Good attention to detail.
- Ability to work on own initiative.
- Team Player.
- Completion of Aviation Security Certificate Level CO. Training will be provided.
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