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Wellbeing and Activities Coordinator

3 months ago

Coventry, United Kingdom Spring Housing Association Full time

**Do you have experience of working with vulnerable adults and providing housing and well-being related support? You may already work within the homeless sector or have experience of working with people in challenging situations and have the transferrable skills and competencies we are looking for. This is an exciting opportunity to join an organisation that is working towards ending cycles of homelessness, poverty, and social isolation by providing high quality accommodation and first-class support.**

We deliver a range of services across Coventry, including specialist accommodation for those experiencing multi-exclusionary homelessness, accommodation for migrants and refugees including those with no recourse to public funds, and accommodation for those with a range of additional support needs. We work in close partnership with our local authority and with other support agencies across Coventry to deliver targeted, person-centred support to our customers.

This is a brand new and exciting role within our service engaging with customers and the local community to co-produce and deliver a programme to promote well-being and tenancy sustainment. You will be coordinating and implementing a roster of well-being activities and working with sessional workers, partner agencies and volunteers to deliver these. Working alongside the management and tenancy sustainment teams, you will work to continually develop our services for our customers and add value to their supported accommodation provision.

You will work with stakeholders and partner organisations in a collaborative way on joint projects and be a point of contact for day-to-day volunteer involvement. Our customers have a variety of support needs and may have experience of offending behaviour, mental health issues, substance misuse, exploitation, and issues around family breakdown. You will need to be creative and flexible in your approach to overcome these barriers and maximise engagement.
- Genuine passion, empathy, and a desire to support people experiencing homelessness.
- A proven track record and understanding of delivering outstanding services to vulnerable people within a housing or community setting.
- Excellent written and verbal communication skills, adapting your style to best meet the needs of a range of different individuals.
- The ability to liaise with a range of partner agencies and service providers to improve access to services for our customers.
- Ability to deliver high quality, structured and time limited interventions that have a lasting impact on customers lives
- Self-motivation, and the ability to manage and prioritise your workload according to the changing needs and demands of the service and our customers.
- Outstanding problem-solving skills, innovation, and creative thinking to overcome barriers to engagement with our customers.
- The ability to mitigate risk, manage complex situations and make decisions with confidence.
- The ability to work flexibly, including working evenings and weekends to meet the needs of customers
- An understanding of trauma-informed practice and delivery of customer-led, customer focussed services.

An Enhanced DBS check will be required.

As part of our commitment to making Spring a great place to work, we offer a comprehensive reward and benefits package.

**For further information on how to apply**:
**“I was so relieved to be at Spring - it was lovely, the staff were funny and caring. I felt like myself there again even though it was a temporary home, for me it was the best I could’ve asked for.” Customer, Coventry Services 2024**

**Job Type**: Fixed term contract
Contract length: 18 months

Pay: Up to £26,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person