Parts Supervisor

4 weeks ago


Reading, United Kingdom RecruitmentRevolution.com Full time

Ready to join the largest car company in the world?

Jemca is currently offering a new opportunity as a Parts Supervisor to join our business based out of our Toyota Reading dealership.

**Role info**:
Parts Supervisor
Reading
£30,000 - £35,000

**About us**:
Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.

We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes.

If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.

**The Parts Supervisor role**:
As a Parts Supervisor, you will play a very important role in achieving our organisational goals. With great product knowledge and supervisory skills, you will have a passion for delivering great customer service.

A Parts Supervisor will use excellent communication skills to provide a seamless service to customers and be sure to retain them for the future. Knowledgeable and professional, you’ll work with and supervise your team to maximise upsell opportunities whilst delighting our customers.

**Key Responsibilities**:
+ Delivering complete customer satisfaction
+ Designing local promotions, negotiating with local suppliers and agreeing goodwill gestures
+ Working as a full member of the centre team
+ Supervising the team by demonstrating the values of the Toyota brand
+ Monitoring staff training needs, making sure development plans are up to date
+ Assessing potential recruits
+ Complying with Jemca/Toyota processes and standards
+ Investigating and resolving customer complaints
+ Planning and managing parts and accessory stock levels to meet customer requirements

**About you**:
+ Relevant experience in an automotive environment.
+ Be able to interact with customers to deliver a great service.
+ Work efficiently under pressure
+ Have Supervisory Experience

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.


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