Complex Needs Keyworker

5 months ago

StocktononTees, United Kingdom Daisy Chain Project Full time

**Complex Needs Keyworker**

**Job brief**

With the support of the Senior Complex Needs Keyworker the post holder will work within a small team to provide training, advocacy and support to children, young people and adults with a learning disability and/or autism and their families. The post holder will work intensively with Children and Adults up to the age of 25 years who are identified as at risk of admission or placement breakdown, and will also address any gaps in support experienced. This role is part of an Early Adopter Programme, commissioned by the ICB, and will work across the Tees Valley & Durham.

Salary-£22,549 - £24,882 per annum

**Key Tasks**

**Person Centred Planning**
- Maintain a dynamic caseload of children and adults up to the age of 25 years, who have been identified as being on the Dynamic Support Register (DSR).
- Work with the child, adult and family as appropriate to develop a personalised plan based around their needs. Identify and agree outcomes and deliver this plan with flexibility.
- Facilitate the provision of bespoke support to help the individual and their family, develop the self-management skills needed to meet their agreed goals and outcomes.
- Support parents to access and implement the support and tools needed to manage behaviour and challenging situations, where appropriate.
- Facilitate the provision of interventions to prevent admission to inpatient settings
- Use creative and accessible techniques to communicate with the person you are working with, depending on their various communication needs e.g. pictures or role play.

**Advocacy**
- Actively listen and accurately capture the individuals views and preferences and convey these to other services as needed
- Communicate clearly with the individual and their family, where appropriate, to help them understand and navigate the system e.g. conveying complex legal and medical information in a clear and accessible way
- Represent and champion the individual and their family in discussions around provision of care.
- Advocate for individuals and/or families to ensure the necessary support is in place to enable them to remain within the community
- Create a culture which prioritises keeping a child/young person within the home/community by persuasively communicating with a range of services including staff at different levels of seniority
- Troubleshoot on behalf of the child, young person and family where needed
- Identify changes that would lead to better outcomes for those with autism and/or learning disabilities
- Ensure action points from care plans, CETRs and the dynamic registers are followed to ensure action is taken across teams

**Signposting/Multi Agency Working**
- Identify, guide and refer individuals and their families to other services where needed e.g. CAHMS, short break provision
- Act as a link between health, social care and education
- Maintain an up-to-date knowledge of the local offer and keep up-to-date with changes to provision in order to signpost and refer effectively
- Actively build and maintain relationships with a range of professionals across different teams and settings

**Safeguarding**
- Maintain accurate and up-to-date knowledge of relevant legislation and frameworks including Children & Families Act, Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards, 117 After Care Procedures, Human Rights Act.
- Take a lead role in the safeguarding of children, young people and adults ensuring that best practice is adhered to at all times.
- Attend all mandatory safeguarding training and ensure Daisy Chains policies and procedures are adhered to at all times.

**Record Keeping**
- Maintain clear, accurate records of work with each individual, in accordance with Daisy Chains procedures on record keeping.
- Keep track of progress to gauge ongoing support requirements
- Undertake administrative tasks necessary for the efficient and effective delivery of the key responsibilities in this role.

**Additional responsibilities**
- Comply with the Charities Health and Safety policy in all employment practices
- Maintain the integrity of the Daisy Chain brand in all internal and external communications
- Work in ways, which promote equality of opportunity, participation and responsibility
- Maintain a proactive approach to your role and responsibilities along with a commitment to contribute and maintain the positive working ethos within the Charity
- Ensure attendance at staff meetings.
- Undertake any training and development deemed necessary for the pursuance of the post
- Any other duties from time to time, commensurate with the level of the post

This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

**Person Specification**

**Experience**
- Ex

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