Customer Service Assistant

3 months ago

Glasgow, United Kingdom Total Staff Services Full time

Total Staff Services are currently looking to fill Customer Service Assistant roles we have available within one of the UK’s largest accommodation providers. This will be an amazing chance to get involved in the company and become part of a team working with students from all over the country or even the world. Your role will be based in any of the buildings located around City Centre & West End of Glasgow.

**Duties will Include**:

- Helping students navigate their way around the city as it may be new to them.
- Giving out general city information.
- Logging any maintenance issues and making sure they are dealt with by the correct team.
- Updating online systems and reports.
- Taking telephone calls and enquiries.
- Taking in student deliveries throughout the day.
- Dealing with all aspects of student welfare.
- General desk and reception duties.
- Dealing with student welfare and wellbeing.
- Any other summer turn around related duties (Checking rooms, Snagging, Bagging and Binning, Dresh and Fresh).

**Job Types**: Temporary contract, Temp to perm, Part-time, Full-time

**Salary**: £11.17 per hour

Expected hours: 37.5 per week

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Are you available for immediate start?
- Are you able to work all shifts mentioned in job specification and commute to site for both weekdays and weekends.

Work Location: In person

Reference ID: GlasgowSSAASAPCheck

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