HR Adviser

**Job Purpose**

The Human Resources Adviser is part of the HR team that are the point of contact for a range of customers, supporting them with all issues in relation to human resources and employment law. The Human Resources Adviser is part of the team responsible for ensuring the internal HR administration is up to date.

**Responsibilities and Duties**

To assist with the effective delivery of day to day HR advice and support to Commercial customers, UKSP customers, independent project work whilst supporting the Director of HR & OD with administration regarding internal Human Resources including the HR system. Duties include but are not limited to the below:

- To be a point of contact for HR commercial customers dealing with their HR related matters, providing advice and various levels of support in accordance with their service level agreement
- Source and onboard new commercial customers
- Attend networking events
- To handle HR enquiries and leads, ensuring the information is placed on CRM
- To answer HR queries at the appropriate level of competency over multiple sectors and industries
- To use HR software for customers as per their service level agreements
- Assisting with the recruitment and onboarding process, including posting job openings, screening resumes, and scheduling interviews for customers and internally
- To assist with the management of employee information on the data base and keep it updated
- To record and manage the staff holiday requests on the HR system
- To prepare HR documentation as required for Commercial customers as instructed by the Director of HR & OD or other nominated persons
- To provide HR advice and work on behalf of the Business Gateway UKSP contract / or other similar contracts/tender awards
- To support the Business Gateway contract with discretionary HR advice
- To create and deliver workshops and training on HR topics to a range of stakeholders and customers
- Involvement in employee development, needs assessment, and training
- Policy review, development and maintenance internally and for customers
- Involvement in compensation and benefits administration
- Awareness of employee, welfare, wellness and health
- To conduct expert advice sessions
- To work with our partners to deliver joined up support for the business community

**Person Specification**

STEP is a close-knit, driven team that care deeply about delivering the best customer service and business support. Therefore, it is important that the person who joins our team meets the person specification below and is a passionate ambassador for the business:
**Essential Requirement - **A full drivers license

**Knowledge/Experience/Skills**

**Knowledge**
- A high level of knowledge of employment legislation and updates
- A high level of knowledge around employment document creation
- A wide understanding and knowledge of employment law, Human Resources practices and business issues in small, medium and large businesses, across multiple sectors

**Experience and Qualifications**
- A minimum of two years’ experience in a generalist HR role
- Experience in contract and policy creation
- Experience with all generalist case management topics, for example including but not limited to, disciplinaries, grievances, redundancies, restructuring, recruitment and performance management
- Experience of HR software is desirable
- CIPD Qualified (Level 5 or above) or working towards
- Degree in HR desirable but not essential
- Private sector background

**Skills**
- Excellent interpersonal, communication and presentation skills
- The ability to work creatively and innovatively
- Excellent organisation skills with a high level of attention to detail
- Exemplary time management and multi-tasking skills
- Excellent problem solving skills
- Motivating, developing, and directing people as they work, identifying the best people for the job
- High level of initiative, commitment, customer care, professional judgement and creative and analytical thinking

**Attributes and behaviours**
- Develops and maintains positive working relationships with others
- Problem solving attitude
- Shares ideas and information
- Energetic, flexible, collaborative, and proactive
- Compassion and integrity
- Takes pride in the achievement of team objectives
- Has credibility with peers and customers
- Takes ownership and accountability
- Expertise, professionalism
- Self motivated - driven to achieve results

**Job Types**: Part-time, Permanent

**Salary**: £19,642.86 per year

Expected hours: 25 per week

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Human resources: 2 years (required)

Licence/Certification:

- CIPD level 5 (required)

Ability to Commute:

- Stirling, FK7 7RP (required)

Ability to Relocate:

- Stirling, FK7 7RP: Relocate before starting work (required)

Work Location: Hybrid remote in Stirling, FK7 7RP