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Front of House Team Member

4 months ago


Cambridge, United Kingdom Nuffield Health Full time

HEAD OFFICE
Front of House Team Member

Receptionist
Nuffield Health Cambridge FWC | Front Of House | Permanent | Part time
£20,883.20 pro-rata
16 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Cambridge FWC, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

**As a Receptionist, you will**:
Help people feel comfortable when they visit your department

Use your empathy and customer service skills to build positive relationships

Answer the phone, deal with enquiries and book appointments

Welcome patients in person, directing them to the appropriate changing or waiting rooms

Work closely with colleagues to ensure the department runs smoothly

Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, private healthcare and more - at Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.