Front of House Team Member

7 months ago


Cambridge, United Kingdom Nuffield Health Full time

HEAD OFFICE

Front of House Team Member / Receptionist

**Front of House Team Member / Receptionist**
**Nuffield Health Cambridge FWC | Front Of House | Permanent | Part time**
**£25,480 per annum (pro rata)**

**36 hours per week**

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Front of House Team Member / Receptionist at our Fitness and Wellbeing Club, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

**As a Member of the Front of House Team / Receptionist, you will**:

- Help people feel comfortable when they visit your department.
- Use your empathy and customer service skills to build positive relationships.
- Answer the phone, deal with enquiries and book appointments.
- Welcome patients in person, directing them to the appropriate changing or waiting rooms.
- Work closely with colleagues to ensure the department runs smoothly.
- Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.
- Be required to work flexible hours including Weekends, Early's and Late's.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, private healthcare and more - at Nuffield Health, we’ll take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationCambridge - Cambridgeshire
- Contract typePermanent
- ReferenceJR0078627

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.



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