Dog Groomer or Trainee

**Norwich Longwater - 39 Hours**:
Join the Pets at Home Group, where you'll enjoy a **competitive base pay**, with **opportunities to earn the Real Living Wage (or more)** through our Earn As You Learn training programmes, as well as being able to achieve **additional pay supplements** through extra training.

At Pets at Home, we have an ambitious plan to become “**The Best Pet Care Business in the world**” and a key part of delivering this in a sustainable way will be **our most cherished assets: our People and our Culture**. We are a business built on strong values and behaviours which guide everything we do. These are our foundations which will help us to deliver **Our Better World Pledge**, to create a better world for pets and the people who love them.

We are delighted to have recently won "**Best Place to Work**" and “**Best Retailer**” at the Retail Week Awards These are prestigious awards within the Retail Industry, and we couldn’t be prouder to be winners. We were also shortlisted in three 2021 Personnel Today Award categories, including “**Employee Benefits Award”**, **“Family Friendly Employer of the Year”**, and we were also winners of the “**HR Team of the Year award**”

The Pets at Home Group includes over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. It's fast-paced, innovative, fun, and we put people at the very heart of everything we do. **Our culture is friendly and inclusive**. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

**Click **here** to read our Values & Behaviours**

**The roles**:
**Dog Groomer**:Reporting to the Salon Manager, you will be responsible for all aspects of pet grooming, and you'll deliver the very highest standard of pet grooming. You will exceed our customers' expectations by providing Pawsitively Outrageous Service within the salon. Your excellent communication skills will be fully utilised as you deal with customers and their pets daily. You will ensure excellent salon presentation is maintained, and high standards are kept through cleanliness, safety, and good housekeeping standards. As Dog Groomer, you will assist with the training and development of other salon colleagues.

We will give you the training, skills, and knowledge to enable you to provide our customers with service that reflects our goals of being the ‘Best Pet Care Business in the World’.
- Experienced in working within a grooming environment, and ideally, you'll have experience in a similar, fast-paced environment where you've taken a hands-on approach.
- Competent in completing a groom from start to finish on most breeds to a high standard (please note that grooming your own pet does not qualify as a professional experience).
- Qualified - a grooming related qualification would also be beneficial.
- Able to demonstrate a track record of delivering high standards
- A great team player who has a real passion for pets.
- Hungry to be part of a successful salon, and you'll be proactive in your approach.
- Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern, across 6 days a week (we are closed on Sundays). You’ll be offered a minimum contract of 39 hours, but often required to work more hours to cover busy periods, absence and holidays.
- Experienced in a customer-facing environment

**Trainee Dog Groomer**:
**You'll deliver the very highest standard of pet care. Your primary responsibility will be the prepping and bathing of pets, as well as clipping their nails in preparation for the Dog Groomer/Salon Manager to carry out the required groom.**

We will give you the training, skills, and knowledge to enable you to provide our customers with service that reflects our goals of being the ‘Best Pet Care Business in the World’.
- Experienced ideally in working with or handling pets in a professional grooming or pet care environment (please note that bathing and prepping your own pet does not qualify as professional experience)
- Qualified - having either grooming or pet -related qualification would also be beneficial.
- A great team player who has a real passion for pets.
- Hungry to be part of a successful salon, you'll be proactive in your approach.
- Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern, across across 6 days a week (we are closed on Sundays). You’ll be offered a minimum contract of 39 hours, but often required to work more hours to cover busy periods, absence, and holidays.

**Your Benefits**

**We reward and recognise our colleagues in ways that matter to them**

Our benefits are designed to support your mental, emotional, and financial wellbeing, both now and in the future.