Healthcare Assistant Bradford

7 months ago

Bradford, United Kingdom Baywater Healthcare Full time

**Salary - £25,147**

**Location - Bradford**

**Hours - 37.5**

**Baywater Healthcare - Enhancing Lives**
- Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and your voice matters.. We take pride in delivering exceptional service, and with us, you'll have the opportunity to develop, feel genuinely proud every day, and work with an outstanding team in a friendly and challenging environment. Join us and be part of the change, making a difference in hundreds of people's lives.
- **About the role**
- To maintain a patient focus as well as being the first point of contact for patients and prescribers of HOS-AR service in the event of difficulties or complaints.
- Support our HOS-AR service through delivery of training, ongoing service user clinical support and maintenance of patient focused care.
- Under direct supervision, conduct and interpret results from basic monitoring tests including blood pressure, pulse oximetry, temperature, blood gases, heart rate and breathing rate
- Complete enhanced risk assessments and safety interventions to ensure safe delivery of oxygen therapy.
- Use electronic medical recording systems to ensure that clinical records are in accordance with GDPR and that support clinical need.
- Ensure safeguarding practices that support wellbeing of oxygen patients
- Support enhanced risk assessments of patients who are prescribed oxygen therapy
- Under supervision of the lead clinical nurse, independently support simple oxygen assessments of patients established on home oxygen therapy
- Support scheduling of appointments and completion of pre assessment calls for patients due to attend oxygen assessment appointments
- Support ordering of equipment and consumables based upon the needs of the HOS-AR service
- Individualised care planning

**What you will be doing**
- Maintain a robust, reliable, patient centred Home Care Service at all times
- including:
- Listening to patients and NHS stakeholders where issues arise and working with the central team to swiftly resolve
- Ensuring services meet current organisational and national standards
- Ensuring pursuance of the highest quality outcomes of clinical care and patient focus for the delivery of the Services
- To provide support and promotion of a culture of organisational learning and continuous improvement of the reliability of all key processes
- To work closely with our Clinical Services Manager, Quality Manager and Patient Experience Lead to ensure complex or escalated patient issues are resolved satisfactorily
- Monitor, review, address and report patient concordance in accordance with contract requirements
- Building relationships and effective communication with key team leaders
- Service development support for other services as required
- Stay informed/updated with current industry best practices and regularly review/update policies and procedures

**About You**
Experience in respiratory care preferred but not essential
- Training and educational skills
- The ability to analyse issues and problem solve
- Must be a team player but able to work on own initiative, be innovative and resourceful, yet have a compassionate and caring attitude
- Evidence of continual professional development and training
- Ability to work on own initiative with good time management skills
- Proactive approach to following process
- Excellent communication and listening skills
- Calm and confident manner
- Flexibility and ability to adapt to deadlines and meet Key Performance Indicators (KPIs)
- Full working knowledge of Microsoft Office
- Aptitude to learn new skill sets
- A commitment to their own continued professional development
- Build robust relationships through collaborative working with fellow team members and the wider healthcare team
- Ability to co-ordinate and direct programmes of care working collaboratively and autonomously.
- Ability to assess, develop and implement individualised programmes of care.
- Ability to take initiative, make decisions and prioritise
- Ability to drive and access to a car for business purposes
- Self-motivation
- Time management Skills
- **How we will reward you**
- Competitive Starting Salary
- Great annual leave package with contractual increases.
- Finance and Protection
- Deals and Discounts - these can include family savings and shopping discounts
- Health and Wellbeing - this includes our Employee Assistance Programme which can support you and your family with individual specialist advice
- Cycle to work scheme
- Car leasing scheme
- Holiday discounts
- Travel and Holiday money

**Diversity & Inclusion
- At Baywater Healthcare, we believe that our diversity is our strength, and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to do but also essential for our success in enhancing lives. We a

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