Credit Controller

**The Company**

Founded in 1850, RGB is an independent builders merchant offering over a community focussed service to meet the needs of all construction and refurbishment projects, large or small.

At RGB, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality building & plumbing supplies every day in more than 27 branches in the South West, with over 383 employees supporting our vision to be the best local merchant to do business with.

The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business success.

RGB is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.

Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Credit Controller to join our team at Barnstaple.

**The Role**

We are now recruiting for a Credit Controller to join our team to maintain effective and professional credit control support to the Independent Builders Merchant Group.

Setting up customer accounts and setting credit limits based on company risk management policies

Credit referencing and insurance cover activities at account set up, period credit reviews and customer credit increase requests

Effective liaison with the agencies, branches, insurers, customers, and credit control manager to ensure policy compliance

Effective liaison with the above stakeholders to collect cash timely and meet collection targets and other team KPIs including, but not limited to bad debts, on stop accounts and DSOs

Support in the emerging risks to mitigate and opportunities to improve and find efficiency

**Experience**

Previous Credit Control experience essential, Preferred experience of legal action process

**Location and Hours**

The role will be based at our Branch Support Centre in **Barnstaple**, working 42.5 hours per week

Monday to Friday 07:30 - 16:30 and Saturdays on a Rota

The rewards

Joining us means joining the leading and largest Independent Builders Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where youre encouraged to be and do your best.

Youll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.