Communications & Campaigns Officer - Communications

4 weeks ago

London, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Interim Communications & Campaigns Officer - Communications**
**Reference no: Ealing 6750-1**
**Pay rate: £24.00 per hour PAYE**
**Role Length: This opening assignment is for 3 months**
**Hybrid role** A Communications & Campaigns Officer is required to deliver first class communications campaigns and activities which reinforce the council’s organisational narrative and ensures that residents, businesses, partners, and other stakeholders are fully informed about the council, its priorities, its services and its values. To support staff across the organisation and councillors to protect and enhance the reputation of the council, explaining council policy and decision-making accessibly to a wide range of diverse communities and audience. Key responsibilities:

- Working closely with colleagues in the wider communications service, design and deliver strategic communications campaigns that are strategically aligned to the council’s policy priorities and services which support the aims of the Council Plan and which are shaped by audience and community insight and are properly evaluated.
- Successfully pitch campaigns alongside the Deputy Head of Communications/Communications & Campaigns Managers to Committee Chairs and Strategic Directors / DMTs to gain feedback and buy-in and ensure all communications and campaigns are delivered on time, to budget and to the client’s satisfaction.
- Regularly evaluate and report on outcomes to the Communications & Campaigns Manager and provide content for progress presentations to Committee Chairs and Strategic Directors demonstrating how campaigns are helping the council to meet its strategic objectives.
- Develop strong working relationships with colleagues across the organisation when planning and delivering communications campaigns and strategies.
- Working closely with colleagues in the wider communications service, provide a reactive communications and public relations service for the organisation providing advice and guidance to colleagues and councillors on how best to use the communications functions (i.e. media) and make recommendations on strategic communications on difficult / sensitive and crisis issues that affect the reputation of the council.
- Write and edit high-quality, accessible and engaging copy within tight deadlines for a wide range of audiences and mediums / channels / platforms (e.g. posters, fliers, letters, speeches, web copy).
- Create or commission high quality content and communication assets, ensuring that all council communications content and assets are inclusive, accessible and demonstrate cultural awareness of the diverse communities who live and work in the borough. Through targeted work, use communications and engagement activity to help tackle inequalities.
- Work collaboratively and promote and communicate the work of the Communications Team and its projects internally and externally, sharing ideas and best practice.
- Manage workload and priorities effectively, ensuring work programmes are updated frequently to enable an effective agile work model and update the Communications Grid and or other planning tool.
- Maintain professional standards by keeping abreast of best practice in communications and issues affecting local government - such as government policy and keeping up with best practice in communications, support adherence of council communications to the Code of Recommended Practice on Local Government Publicity.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- Educated to degree level or experience in a communications or related field e.g., journalism, marketing, business or equivalent work experience.

**Experience**:

- Experience of developing and delivering strategic communications campaigns in Local Government setting (or closely related).
- Experience of supporting work to interpret political vision, aims and strategy to inform communications strategies and campaigns.
- Experience of delivering successful communications strategies and campaigns in a large complex organisation.
- Experience of taking complex information and transforming it into accessible and inclusive communications which promote corporate priorities and messages.
- Experience of using a range of communications channels which create opportunities for meaningful two-way dialogue between the council, the borough’s communities and other stakeholders.
- Experience and knowledge of working with senior management including CEO and elected councillors.
- Project management experience and preferably of using O365 software to manage work programmes and prioritise new issues arising, enabling an agile working environment.
- Experience in generating new and creative content/ideas.

**Knowledge**:

- Good understanding of communications and public relations practices and creative/production process

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