Graduate, Knowledge Management, Sita at Borders

3 weeks ago


London, United Kingdom SITA Full time

**Overview**:
As **Graduate, Knowledge Management, SITA at Borders**, **you will take on the challenge of refreshing and enhancing our knowledge stores of pre-sales materials. With a set of new products about to launch, we have a wealth of new materials to create, and to present accessibly. At the same time, our mature products and services continue to deliver strong value, and the supporting knowledge materials will need to be revised and refreshed.

Reporting to Head of Bids, you will be a part of the SITA at Borders team,

Are you ready to be part of the future?***

**What you will do
- Build an understanding of the knowledge requirements for bids and proposals and map the sources and accessibility of these materials.
- Develop and constantly adapt the bid knowledge library, consolidating model answers, reference stories etc
- Take on and understand the existing knowledge base of presales materials. Draw up an assessment of the age and refresh status of materials, create a refresh plan and work with the knowledge owners to deliver it.
- Propose extension and enhancement of the knowledge base structure to improve accessibility and to facilitate addition of new products and services together with an increasing volume of domain knowledge materials from across the market.
- Work with the knowledge creators to obtain and structure their content.
- Undertake template management in line with company branding guidelines.

**Qualifications**:
**Who you are**
- Desirable - Any experience within the fields of marketing, bids & proposals.
- Able to quickly establish rapport with knowledge owners who will come from a wide range of business disciplines across organisational boundaries and geographies.
- Understanding of the ways that information is used in a fast moving and dynamic environment, with a structured approach to facilitating that access and use
- Project management/influence skills to drive contributions and results from a virtual, geographically distributed team
- Ability to quickly build working relationships
- Time management / prioritisation skills.
- Strong written English language skills.

***

**What we offer
- SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.- And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.**Welcome to SITA
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

**Keywords**: Marketing, Bid, Proposal, Pre Sales



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