Senior Fund Administrator

2 weeks ago


Edinburgh, United Kingdom HSBC Full time

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance.

HSBC Market & Securities Services (MSS) provides comprehensive global, regional and domestic fund services including fund administration, global custody and sub-custody settlement and services.

We are currently seeking a professional to join our team in the role of**:Senior Fund Administrator**

The purpose of the Edinburgh FINS Data Support and Oversight team is to oversee the FINS Data operational team sited within our Securities Services Operational Service Centres ensuring that the end service delivery to our clients meets the service standards documented within our Service Level Definition

Key responsibilities will include:

- Oversight for teams in Manilla, acting as an Escalation point for unresolved BAU operational issues raised by Senior Management
- Performing function specific oversight checks, reviewing and monitoring client service deliverables
- Highlighting and discussing all identified deficiencies with the Business Service Delivery owner to facilitate closure
- Providing input to weekly and monthly BAU meetings with the SSO Operational Managers to discuss performance standards, ensuring these are documented within agreed timelines set
- Monitoring of all client and internal feedback, complaints, breaches, errors and losses

Requirements

To be successful in this role you should meet the following requirements:

- Solid background of working within Investment Operations along with some knowledge of settlements, custody and/or similar business area is essential
- Superior attention to detail and the ability to work within a fast paced environment
- Excellent communication skills, both verbal and written, are essential
- Analytical mind-set coupled with the ability to demonstrate strong problem solving skills
- Be highly confident in your approach and be comfortable in having difficult conversations
- Data experience and an understanding of Markit, Trade Flow and/or Calypso would be advantageous

The role holder will ensure the HSBC values are present in everything they do, both individually and as an organisation. This will be achieved by consistently displaying the behaviours of: Dependable and do the right thing, Open to different ideas and cultures, Connected to customers, communities, regulators and each other.

The role has a hybrid working pattern allowing for home based and office based working out of HSBC offices in Edinburgh.

You’ll achieve more when you join HSBC.

Recruitment Helpdesk:
Telephone: +44 2078328500



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