Claims Specialist

3 weeks ago

Chelmsford, United Kingdom Aon Corporation Full time

Posting Description:
**Claims Specialist, International Property**
- Are you an experienced International Property Claims Handler who is well-versed in London Market processes and procedures ? Can you bring outstanding client care and advocacy skills enabling you to secure the best possible claims outcomes for your clients ? If so, then we'd love to hear from you in connection with this_
- hybrid role with the flexibility to work both virtually from home and from our London or Chelmsford offices._

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

In this wide and varied role some of your key responsibilities will include:

- Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and payment of claims
- Carefully handle the claims negotiation process with clients, underwriters and or their appointed legal representatives and or loss adjusters
- Facilitate the resolution of any outstanding coverage issues, with the support of the Head of Advocacy and other claims advocates as appropriate
- Be able to proactively anticipate and present to clients the best strategy to resolve the claim
- Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement. Refer upwards using BU procedures as appropriate
- Negotiate the payment and settlement of claims with clients and underwriters
- Conduct data analysis to establish the claims history for a client or business portfolio, and to identify trends and patterns in claims for a client or business segment

**How this opportunity is different**

This is a first-class opportunity to drive your claims career further forward, become exposed to larger, more complex risks and to work withing highly welcoming, collaborative and approachable team.

**Skills and experience that will lead to success**
- Experience of end to end claims handling within the London and overseas Market place- Proven understanding of claims coverage issues, wordings and dispute resolution- Must have a good analytical approach, evidenced by previous fact-based decision making and excellent problem-solving skills.- Outstanding interpersonal skills, capable of taking care of domestic and international clients- Experience of using CLASS & ECF claims processing systems (preferable)

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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