Customer Services Co-ordinator

1 month ago


Thetford, United Kingdom Anglia Door Systems Ltd Full time

**At Anglia Door Systems we have big ambitions, and we want you to be part of our journey. Excellence is our standard so as well as delivering it you can expect it in return.**

**We specialist in all types of commercial door systems and, due to ambitious expansion plans, are searching for a Customer Services Co-ordinator to join our team.**

**As a collaborative employer we encourage all our team members to continuously review ways of working and suggest innovative ideas for improvement. We understand that our strength is rooted in the people that work here, as such we offer opportunities for formalised training and further development in all of our roles.**

This is no ordinary co-ordinator position, and the salary has been designed to reflect this. You will be the central hub in our Repairs department. You will work closely with both customers and engineers to ensure the smooth implementation of our first class service. Full on-the-job training will be given.

You will be proactively managing repairs tasks from generating customer quotations and purchase orders through to planning and organising resources to data imputing of completed work orders and time sheets.

You will have an excellent attitude to customer service and a commitment to training and development. You will take instruction well and be a proactive learner. You will also speak out if you can identify better ways of operating - we are always looking for ways to develop our systems.

Formal experience or qualifications, although desirable, are not required for this role however an interest in a challenging, dynamic and exciting career is essential.

This is a full-time role at 40 hours per week (in line with business requirements) working out of our head office in Thetford.

**Respectfully, we will reach out to agencies if we require help with recruitment.**

**Salary**: £24,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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