CRM Administrator

5 days ago


Liverpool, United Kingdom Williams Group Full time

Williams Liverpool - CRM Administrator

Full Time

Annual Salary up to £19,760

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.

Working 40 hours per week Monday to Friday

Our CRM administrators fulfil a unique role within Williams. You will have an understanding of database administration along with excellent IT and analytical skills. Your role will be to help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both Sales and Aftersales customers. This includes monitoring the quality of data input as well as extracting information from the database to produce meaningful reports. Experience of the motor industry would also be an advantage, but is not essential.

We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

- Up to 27 days holidays ( based on length of service), plus 8 bank holidays
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees

No Agencies

**Salary**: Up to £19,760.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Systems & Applications Administrators & Architects: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)


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