Reception Supervisor

**Front Office Manager**

The Reception Supervisor is responsible for the day-to-day operation of the front office. Cardrona Hotel Golf & Spa. This position will work closely with the Front office Manager and team to ensure that all front desk staff are properly trained and are on track to achieve company goals. This position will also be responsible for the day-to-day operations of the front office, including but not limited to: answering phones, greeting guests, processing payments, and providing general administrative support. This position will also be expected to perform basic accounting tasks such as entering daily receipts into the accounting software. The Reception Supervisor will also be expected to undertake Duty Manager shifts.

Our Reception Supervisors are hardworking individuals who can work on their own initiative and are key players in our Reception teams. This role is ideal for those in Supervisory roles within a similar 4 or 5-star hotel environment, or for those currently in supervisory roles who are looking to take a step up to a management role. Our Reception Supervisors are able to demonstrate a willingness to learn and a commitment to delivering our core standards, providing our guests with a great stay every time. This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Tips

Work Location: In person