Food and Beverage Assistant

5 months ago

Sindlesham, United Kingdom Nirvana Spa & Leisure Ltd Full time

**Overall aim of the role**:
This is an amazing opportunity to join a dynamic team whilst working in a stunning, tranquil spa and leisure setting. We are looking for individuals with great personalities, a positive attitude, willingness to learn, flexibility, ability to work under-pressure & a good sense of humour.

As a member of our Food & Beverage team you will play a key role in creating the ultimate customer experience for our guests that will want them coming back for more.

Applicants must be 18 or over due to the requirement of selling alcohol.

**What you’ll do**:

- Key responsibilities of the role will include:_
- Welcome guests and provide premium quality customer service and captivating engagement
- Efficiently process transactions; handle cash, complete credit/debit card payments and Members cards when serving our guests.
- Responsible for completing opening and closing procedures at the start and end of shifts
- To actively upsell food, drinks and snack offerings to increase income generation
- Ensuring the restaurant environment is always maintained and cleaned to a high standard both during and after service
- Knowing the restaurant menus thoroughly to be able to offer guidance and make recommendations.
- Follow licensing regulations
- Be able to adapt and be versatile to the various responsibilities within the role

**Who you’ll be**:

- The successful applicant will be able to demonstrate:_
- Passionate about working in hospitality
- Great eye for detail
- Enjoys and wants to be an active member of a team
- An understanding of what amazing guest service looks like & the high standards required
- Team player essential with a flexible and adaptable approach to work
- High level of professionalism
- Effective interpersonal skills

**What we’ll offer you**:

- We offer an attractive benefits package which includes:_
- Life Assurance (4 X Annual Salary)
- Medical Cash plan through Medicash *
- Contributory Company Pension Scheme
- Membership to Nirvana Fitness
- Discounts on selected products
- Annual Flu Vaccine
- Company sick pay *
- Free on-site parking
- Paid breaks
- Share of tips
- Company uniform provided

(* upon successful completion of probationary period)

**Equal Opportunities

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