Workshop & Installations Operative
7 months ago
**Job role**:Workshop & Installations Operative**
**Location**:Aberdeen
**Working Pattern**: Monday to Friday (37.5 hours per week)
**Contract**:Permanent
**What were all about**
At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First Managed Print Services business, leading sustainability in our sector.
Instead of the traditional take-make-waste model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers.
As this part of our business grows, we are seeking a passionate individual to join our dedicated team in **Aberdeen**, working from our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact.
**What were looking for**
The Workshop & Installations Operative role requires a full UK driving licence, along with hands-on technical skills and great attention to detail, as youll be the face of our Company when youre delivering and installing our range of Multi-Functional Devices (MFDs), including printers, copiers, and scanners, to some of our 14,000 valued customers.
**What youll be doing**
**Installation Tasks**:
- Driving the company van for customer deliveries or collections, always ensuring a professional service to our customers.
- Effectively planning routes to maximise the efficient delivery of customers orders.
- Installation of printers, copiers, and scanners, which may involve networking and green button training.
- Assemble, set up, and test new products to ensure they function correctly.
- Work effectively as part of a team, coordinating with other stakeholders in Sales, Logistics and Professional Services.
**Safety and Compliance**:
- Conduct client site surveys to ensure safe delivery and collection of equipment.
- Adhere to all safety guidelines and protocols to ensure a safe working environment.
- Ensure compliance with company policies, industry standards, and local regulations.
**Customer Interaction**:
- Communicate with clients to confirm installation details and address any concerns or questions.
- Provide clear instructions and demonstrations to clients on the use and maintenance of installed devices.
**Problem Solving**:
- Diagnose and resolve issues that may arise during the installation process and seek further support when required.
- Conduct troubleshooting and provide maintenance or repairs as needed.
**Documentation**:
- Maintain accurate records of installations, including details of any issues encountered and solutions provided.
- Complete and submit necessary paperwork, such as installation reports and time logs.
**What we can offer you**
- Opportunities to progress and grow your career
- 23 days holiday **plus** bank holidays, rising to 28 days after 5 years
- Stakeholder pension scheme & death in service benefit.
- Agile Perks reward platform offering discounts and great deals
- Healthcare cash plan covering everyday expenses such as opticians, dentist etc.
- Cycle to work scheme
- Volunteer Days
- Referral bonuses if you nominate a friend or a new customer
- Employee Assistance Programme free advice on relationships, mental health and financial planning and more.
- Enhanced Maternity and Paternity scheme
**If any of this has sparked some interest, then please get in touch as we would love to talk to you more about our exciting journey to build a better future, and how you could become an integral part of it
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