Service Manager

1 month ago


Reading, United Kingdom Building Recruitment Company Full time

**Service Manager - Mental Health**

**LOCATION**: Reading

**SALARY**: £17.58 inclusive of holiday

**DURATION**:Temp
- to -Perm

**HOURS**: 37.5hrs per week

**( Mon
- Fri 9am-5pm | occasional evenings and weekends)**

**Day-to-day duties will include**:

- Lead the design and implementation of your team's aims and objectives, operating plans, embed organisational policies, and procedures in such a way that they contribute to the purpose and values of Together.
- Embed service user leadership in all aspects of care and service delivery and deliver on business plan objectives.
- Ensure the effective management of risk, quality practice and delivery of mental health and social care support within the organisation's assurance frameworks.
- Facilitate team meetings
- Engage with a range of partners and stakeholders to maximise the opportunities available for service users, particularly within their local communities, which demonstrates the organisational commitment to equality, diversity and inclusion and the wellbeingof local communities (social value) and actively supports the identification of opportunities for service development.
- Responsible for recruitment, leadership, and line-management of those who work in the service, including volunteers, so they can deliver their best to service users; responsible for performance management of direct reports, supporting their personal developmentin a caring, inclusive, and supportive environment.
- Responsible for the operational management of services including through managing compliance requirements' internally and externally, where appropriate.
- Contribute to the development and maintenance of a high level of skilled practice and an appropriate level of current awareness regarding social, political, legal, professional, and environmental trends that may have bearing upon the service/team.
- Responsible for achieving, monitoring, and contributing to the review of the operational and financial performance targets and standards for the service.
- Ensuring the requirements of internal and external monitoring, auditing, and contract compliance, providing accurate reports to funders, and supplying timely information to support good governance and organisational growth.
- Responsible for ensuring health and safety policy and procedures and quality assurance systems are followed.
- Work with Finance to set the budget, ensuring that financial procedures and controls are in place, understood and implemented, so the budget is continually monitored and achieved.
- Work alongside the quality team on the sharing of information and completion of quality processes and meeting our organisational KPI's.
- Contribute to the development of our quality processes, both new and existing as well as leading and developing local processes, protocols, and guidance.

**Essentials**:

- DBS within the last 12 months
- Previous managerial experience within mental health
- Driver with own car

For more information on this role please contact **Emily Rex** on or send an up-to-date CV to



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