Ticket and Reservations Coordinator

Juice is delighted to be supporting a leading organisation within the sports travel industry in their search for a Ticketing and Reservation Coordinator to join their expanding team.

In this role, you will play an integral part in the management, allocation and distribution of match tickets along with processing customer booking confirmation documents.

Main duties include:

- Managing match ticket inventory ensuring that internal systems are up to date and accurate
- Building excellent relationships with business stakeholders
- Allocating tickets to clients in a logical and thought-out manner
- Co-ordinating the ticket distribution process using a variety of systems
- Liaising with colleagues and suppliers to help promptly address and answer queries from our customers to ensure we deliver an exceptional customer experience
- Processing customer booking confirmation documents across all projects in a timely and efficient manner, forming the legal contact with the client
- Liaising with colleagues to ensure the process is as efficient as possible
- Undertaking worldwide travel as required for the purposes of familiarisation and/or operational event delivery

Skills and attributes:

- A flexible, operationally minded person who’s highly organised, with the ability to manage competing demands whilst delivering to tight timelines
- Meticulous and conscientious with great attention to detail
- A desire to provide exceptional customer service and build relationships both in and outside of the business to help you achieve your aims and objectives
- A flexible approach to work and happy to work weekends and evenings, where required
- A good working knowledge of Microsoft Excel would be great but not essential, as would Word, PowerPoint and Outlook

Working hours: 37.5 hours per week, Monday-Friday 9.00-17.30, hybrid working 2-3 days in office

If you would like more information on this fantastic opportunity, please contact Pippa at Juice today

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location