Digital Skills Trainer

5 months ago

Liverpool, United Kingdom We Are Group Full time

**About We Are Group**:
A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services.

We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a time. If we can get people online, show them a new way, and guide them towards advice - we know we can help them unlock a more secure future.

**What do our trainers do**:
Every year thousands of people across the UK get help from one of our trainers. People like you helping people with everyday digital-related problems.

We get people online, get them the right advice and show them where they can get the help they need. The support could be teaching basic digital skills, financial inclusion or assisted digital where we support the learner to complete online forms.

The work really makes a difference to the learner and helps empower and upskill them.

About the role of a **Digital Skills Trainer**:

- Support the learner face to face in their homes
- Train the learner and help upskill them digitally
- Complete forms for the learner
- Support the learner in how to use online banking

About you:

- Experience working with vulnerable adults either through local authorities, local council, government or volunteering
- Comfortable with attending in house appointments with learner
- Proficient in using Microsoft Office, internet and other digital platforms
- High level communication both verbal and written
- Someone who is patient and understanding of learner needs
- BPSS clearance or ability to gain clearance is essential

**Job Types**: Part-time, Freelance

**Salary**: From £15.00 per hour

**Benefits**:

- Flexitime

Application question(s):

- Are you comfortable attending in home appointments with service users?

Work Location: In person

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