Customer Host

7 months ago


Warwick, United Kingdom Mitie Full time

We are on the lookout for a professional, welcoming, and experienced in Customer Host to join our team.
- Be customer focused and able to deal with enquiries and queries in a proactive and efficient manner ensuring customer satisfaction is always met, providing support, feedback gathering and understanding of future requirements.
- Demonstrate a ‘can-do' attitude towards individual customer requests and strive to exceed customer expectations.
- Is passionate about delivering excellent customer service and support services to our clients and customers working in a busy corporate environment.
- Acts with honesty and integrity.
- Share good practice with colleagues and customers.
- Exceptional interpersonal skills both in person and by phone.
- Takes the opportunity to continuously learn and grow.
- Ability to work under pressure whilst maintaining a positive professional attitude.
- Good personal time management skills
- Good IT skills, with knowledge of Microsoft Office Suite.
- Flexible approach to working hours and environment

**Desired Requirements**
- Experience of working in environments delivering excellent levels of customer care.
- NVQ Level 2 or equivalent in Customer Service.
- SIA Security licence



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