Stock & Administration Coordinator - New Bond Street

4 months ago

London, United Kingdom Montblanc North America Full time

London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

**Stock & Administration Co-ordinator, New Bond Street**

**(Permanent, Full-Time)**

**HOW WILL YOU MAKE AN IMPACT?**

To manage stock to ensure flawless operations and commercial activities.

**Key responsibilities**:
**Stock Control**
- Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
- Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
- Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
- Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
- Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
- Reports any stock discrepancies and provide explanation on stock losses
- Work with Boutique Manager to ensure optimal stock levels on an ident basis to support commercial objectives

**After Sales**
- Manages all the after sales stock movement
- Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts

**Retail Operations**
- Assists the Boutique Management with key holding.
- Accurate management of all till operations.
- IT system maintenance and reporting.
- Supports sales team when required.
- Keyholding responsibilities for secure opening and closing of boutique

**Administration**
- Responsible for the follow up and management of all shipping documents.
- Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
- Provides administrative support to the team in booking couriers, deliveries, transfers
- Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging ).
- Supports the manager to ensure perfect compliance with internal compliant processes
- Ensures all paperwork is filled according to company procedures

**Client Experience & Development**
- Support the boutique sales through shop floor and remote selling as required
- Always ensure impeccable customer service.
- Actively promote the brand CRM strategy.
- Execution of all planned activities in the boutique.

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
- 3-5 years experience in retail, ideally in a stock administrator role.
- Ability to work proactively & independently.
- Excellent written and verbal communication skills
- Analytical thinking with attention to detail.
- Computer skills including: Word, Excel, and Power Point.

**HOW DO WE KEEP YOU SMILING?**

As a significant member of the **Montblanc** community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
**2nd Stage - Interview with the Hiring Manager and the Head of Retail**

**3rd Stage - Interview with the UK Brand Director**

**LEARN MORE ABOUT LIFE AT RICHEMONT BELOW**:

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