Administration Apprentice

4 weeks ago


Bedford, United Kingdom Cambridgeshire Community Services NHS Trust Full time

We are looking for a friendly individual with initiative and a positive approach to work as part of our Children’s Community Health Hub based at Woburn Court. This will be to undertake a Level 2 Customer Service Practitioner Apprenticeship within 15 months to develop skills, knowledge, and experience in all relevant aspects of administration including providing an efficient and effective administrative and customer support service.

You will ensure provision of an effective and efficient administration office and reception to Children’s Community Health Services in Bedfordshire and Luton,

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

**Main responsibilities for this role will include**:
General administrative tasks such as typing, scanning, photocopying, and printing.

Assist with booking appointments for clinical staff.

Maintain electronic and paper records which may be confidential and of a sensitive nature.

Assist with answering phone calls from patients, GPs, and other services.

Support the teams with inputting information on to a patient database called SystmOne

Send out letters via post or SystmOne

Cover reception

Welcome guests

Distribution of internal and external post including courier and deliveries.



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