Customer Service Advisor

3 weeks ago


Eastleigh, United Kingdom Workshop Recruitment Full time

**Customer Service Advisor - Contact Centre**

**Eastleigh**

**Ongoing Temporary - No end date to assignment**

**IMMEDIATE START**

Do you enjoy helping people and making a difference? If so, this ongoing role maybe ideal for you

No day is ever the same within a Contact Centre but our client will provide you with the full training and ongoing support to ensure you’re equipped to deal with a wide variety of customer queries and continue to grow professionally.

Whether speaking to customers over the telephone or corresponding via digital channels your warm professionalism, expertise and enthusiasm will ensure the customer journey is the very best each and every time.

**Previous Contact Centre experience is not essential, all we ask is you**:

- Have confidence in learning and using a variety of computer systems at work.
- Are resilient, easily adaptable to change and have a positive outlook within a high-volume processing environment.
- Are comfortable in turning sometimes challenging customer service experiences around using your excellent communication skills.
- Have experience in and a passion for providing exceptional customer service whether face to face or over the phone.

Not every customer is a happy customer when they first contact us, but by taking ownership and providing consistently positive solutions, you will ensure our customers remain satisfied.

**Working Hours**

8:30am - 5:00pm Monday to Friday.

The contact centre is open until 7pm on Thursdays and staffing for this will be arranged on a rota basis.

**Pay rate**

£11.95 per hour paid weekly



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