Telesales/customer Services

5 months ago


Brighouse, United Kingdom Avocet Hardware Ltd Full time

Job Summary:
Active Telesale

Cold Calling

Product based telesales experience will be preferable and if some one is alraedy from hardwrare, security, door and window, tools, garden tools, DIY product, fixings, ropes, chain, double glazing etc - experince in sales will be an advantage
- Provide accurate information about products and services
- Process orders, returns, and exchanges
- Maintain customer records by updating account information
- Handle complaints, provide appropriate solutions and alternatives within the time limits
- Keep records of customer interactions and transactions
- Follow communication procedures, guidelines, and policies
- Upsell products and services when appropriate

Qualifications:

- Proficient in English - Excellent communication skills
- Experience in sales or telemarketing is a plus
- Familiarity with CRM software such as Salesforce is preferred
- Ability to multi-task in a fast-paced environment
- Strong problem-solving skills
- Good organisational skills with attention to detail

Join our team today to enhance your customer service skills and be part of a dynamic work environment

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: TeleSale/ Customer Service


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