Therapy Services Coordinator

2 months ago


Lancaster, United Kingdom CancerCare North Lancashire and South Cumbria Full time

We are looking for a caring, compassionate multitasker to join our Therapy Coordination Team. TCT are the first port of call for people affected by cancer and bereavement and are seeking holistic support.

**Main Duties and Responsibilities**
- Co-ordination of Referrals, Assessments and Allocation of Clients:

- Provide information on all aspects of client services at CancerCare to clients, enquirers, and referrers.
- Co-ordinate the referral and assessment process
- Maintain the computerised client database including entering, editing & updating records of referrals, attendance, discharges and outcomes
- Provide functional expertise and training about IMS (or relevant system) to therapists and other staff as required
- When required, undertake initial assessments at CancerCare’s premises to supplement the assessments carried out by our referrals’ assessors.
- Be available to clients who walk in and need to talk and/or be assessed immediately.
- Management of confidential client records
- Respond appropriately to the need to cancel or re-allocate clients in the event of their therapist’s absence
- Provide information to therapists as appropriate
- Liaise with referrers and related agencies in line with processes and protocols
- Liaise with other CancerCare staff in particular support service staff to ensure clients are at the ‘centre of support’ given by CancerCare

**Administrative Support**:

- General office and administrative duties for Client Services
- Induct new therapists regarding the role of TCT, client allocations and monthly expense claims
- Induct external healthcare professionals and provide information on the services at CancerCare.
- To signpost to other services and organisations in line with processes and protocols

**Additional Duties and Responsibilities**:

- Promote the work of CancerCare and safeguard its good name and reputation at every opportunity
- Encourage clients to be aware of the full extent of CancerCare’s services
- Promote CancerCare at events by giving talks, staffing publicity stands, visiting other agencies
- Represent CancerCare Client Services at events as requested by Head of Client Services

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £17,160.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 02/08/2023



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