Hospital Ward Catering Assistant

3 months ago

Margate, United Kingdom 2gether Support Solutions Full time

**Hospital Ward Catering Assistant - QEQM Hospital**

**Salary: £12.44 per hour for weekends.**

**The Shift Available**:

- **7am to 3pm Saturday & Sunday. 15 hours per week.**

**2gether Support Solutions** provides facilities, property, procurement and professional services to the East Kent Hospitals University NHS Foundation Trust. We are a wholly owned subsidiary of the Trust, which is one of the largest in the UK.

At 2gether Support Solutions, we put customer service and quality at the heart of all that we do. We have strong social enterprise principles and the profits we make go back into supporting our staff, improving services for patients, and other community activities in east Kent.

**Ward Catering Assistants/ Housekeepers** provide an essential service delivering on housekeeping and cleaning duties, and providing catering and customer services to patients in clinical areas.

**The role of a Hospital Ward Catering Assistant/Housekeeper** requires excellent communication skills, motivation, and strong customer service skills. The position has the ability to have a real impact on the patient experience, and focuses on providing exemplary services.

**Key Responsibilities**:

- Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within agreed clinical areas
- Carry out duties in accordance with agreed Method Statements
- Effective communication with all levels of staff
- Complying with 2gether Support Solutions policies on Health & Safety, COSHH and other statutory legislation
- Advise helpdesk on any defects within own area
- Take patients’ meal orders
- Serve patient beverages
- Change patient water jugs
- Serve patient meals
- Clear and clean area after meals
- Ensure kitchen/serving areas and all associated equipment are clean and tidy at all times
- Stack and empty dishwasher
- Undertake cleaning tasks as per ward cleaning schedule (not sanitary)
- Movement/distribution of clean linen supplies within wards
- Movement of soiled linen and waste to the waste rooms
- Order of goods and materials as necessary from Team Leaders
- Maintain records as required
- Advise patients on the facilities provision within the work area
- Any other Ward Housekeeping duties as required from time to time
- Good communication skills including verbal and written English.
- Numerate/literate.
- Shows initiative and self-motivation.
- Awareness of service image.
- Physically fit for the work
- Friendly.
- Reliable.
- Prepared to work unsociable hours if shift pattern requires.
- Attention to detail.
- Risk Assessment awareness
- Flexible attitude to working times and methods.
- Customer focus
- Health and Safety Awareness

**Why work for us?**
- 25 days annual leave allowance
- The opportunity to buy or sell up to 10 days annual leave each year
- Company Pension
- Training and development opportunities including BICS and functional skills training
- Career progression
- Discount in selected high street retailers
- Onsite childcare facilities at our three acute sites
- Cycle to work Scheme

**Our Values**:

- We pull together as one team to make a difference
- To deliver great support to patients and staff
- We find solutions, care about what we do and you can trust us
- We are proud of our work and know what we are here to do

**Job Types**: Part-time, Permanent

Pay: £12.44 per hour

Expected hours: 15 per week

**Benefits**:

- Additional leave
- Canteen
- Company pension
- Discounted or free food
- Free or subsidised travel
- On-site parking
- Sick pay

Day range:

- Weekend availability

Application question(s):

- Due to Health & Safety we require you to be 18 years or older to work for 2gether Support Solutions. Are you?

Work Location: In person

Reference ID: 5649869

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