Ward Catering Assistant
6 days ago
As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.
We put customer service and quality at the heart of everything we do across all of our areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.
Encompassing five Hospitals across East Kent, (William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury), we are working hard to become an employer of choice by improving pay, and providing opportunities for learning and development in the workplace for all of our employees.
**2gether Support Solutions are seeking a Housekeeper based at QEQM Hospital on a permanent contract. We have a full time position (37.5 hours per week) or part time (20 hours per week 5pm - 9pm). The salary is £9.90 per hour (£10.90 per hour on weekends).**
Housekeepers provide a range of services and are responsible for the delivery of housekeeping, **catering,** **cleaning** and **patient service** to an agreed standard within agreed clinical areas.
This role is extremely customer service focused, and offers the opportunity to make a real difference through your interactions with patients and clinical staff.
**Key Responsibilities**:
- Responsible for delivery of housekeeping, cleaning, catering and patient services to an agreed standard within agreed clinical areas
- Carry out duties in accordance with agreed Method Statements
- Effective communication with all levels of staff
- Complying with 2gether Support Solutions policies on Health & Safety, COSHH and other statutory legislation
- Advise helpdesk on any defects within own area
- Take patients’ meal orders
- Serve patient beverages
- Change patient water jugs
- Serve patient meals
- Clear and clean area after meals
- Ensure kitchen/serving areas and all associated equipment are clean and tidy at all times
- Stack and empty dishwasher
- Undertake cleaning tasks as per ward cleaning schedule (not sanitary)
- Movement/distribution of clean linen supplies within wards
- Movement of soiled linen and waste to the waste rooms
- Order of goods and materials as necessary from Team Leaders
- Maintain records as required
- Advise patients on the facilities provision within the work area
- Any other Ward Housekeeping duties as required from time to time
- Good communication skills including verbal and written English.
- Numerate/literate.
- Shows initiative and self-motivation.
- Awareness of service image.
- Physically fit for the work
- Friendly.
- Reliable.
- Prepared to work unsociable hours if shift pattern requires.
- Attention to detail.
- Risk Assessment awareness
- Flexible attitude to working times and methods.
- Customer focus
- Health and Safety Awareness
Our Values:
- We pull together as one team to make a difference
- To deliver great support to patients and staff
- We find solutions, care about what we do and you can trust us
- We are proud of our work and know what we are here to do
Our Benefits:
- 25 days annual leave as standard plus bank holidays, and the opportunity to buy or sell up to 10 days annual leave each year
- Company pension
- Training and development opportunities including BICS courses, various management courses, apprenticeships, support to complete professional qualifications, and functional skills training
- Career progression
- Discount in selected high street retailers
- Onsite childcare facilities at our three acute sites
- Cycle to work Scheme
- Heavily Discounted Stagecoach Travel Cards
- Employee Assistance Programme with Health Assured
**_We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._**
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-37.5 per week
**Salary**: £19,358.00 per year
**Benefits**:
- Childcare
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Application question(s):
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