Claims Processor

**Title**:Property Claims Handler
**Salary**:Competitive
- Dependent upon experience
**Location**: Glasgow
- Hybrid (in office 2 days per week)
**Term**:Permanent, Full-Time Permanent

Are you an experienced property claims handler looking for a new challenge? We’re looking for an individual to join our project managed adjusting team within our complex claims department. You'll work alongside our adjusters and support staff to manage your own caseload.

With excellent career progression opportunities, this role would suit someone looking to step into the world of adjusting.

**Key responsibilities include**:

- Managing a caseload of property based claims from cradle to grave
- Being directly available for all your customers needs, as you will be their main point of contact
- Work closely with loss adjusters and support staff.
- Gathering evidence and investigating in order to resolve your claims.
- Delivering a high-quality service for your customers.
- Arrange appointments and manage diaries.
- Instruct and co-ordinate contractors and suppliers as required.
- To continually improve skill base, including both depth and breadth of knowledge of different services and claims systems
- To uphold Sedgwick values

**You will have/will be**:

- At least 1 year of experience of insurance claims handling
- Experience of handling claims up to around 80K
- Proven customer service skills
- Demonstrable ability to case handle and prioritise your own workload
- High levels of industry knowledge about insurance based perils and procedures
- Flexible approach
- High levels of integrity

**What** **will** **you** **get** **for** **this** **role?**
- Competitive salary depending on skills, experience and qualifications
- All equipment provided
- Access to industry funded qualifications
- Modern, stylish office complete with private office rooms and breakout areas with amazing views of the Glasgow skyline
- Free tea, coffee and juice within the office
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- Access to 1000's of e-learning modules to help improve your skillset
- Social work events in some of the best locations in the UK
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Extra support services such as mentoring programs and profile raisers - could give you the opportunity to progress into loss adjusting

**What you will achieve in this role**:

- Based within the claims area of the property department, you will handle a varied and interesting portfolio of claims ranging from escape of water to storm damage up to £50,000 in value._
- Carrying your own portfolio of claims including some complex/high value claims
- Full management of the claiming cycle including repair schedules and contractor management
- Pro-active approach to all claims to get them settled as effectively and efficiently as possible
- Empathetic responses to our customers when they need us the most
- Liaise with various stakeholders to ensure data is collected and collaboration where required
- The drive to continuously improve within your role both technically and professionally
- Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Flexitime
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday
- Overtime

Work Location: In person