Tenancy Support Officer

1 month ago

London, United Kingdom BRACKENBERRY INTERIMS Full time

**Responsibilities**:
The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough.

The Targeted Tenant Service will offer:

- A borough-wide duty and emergency tenancy management and casework function, delivering more complex on-the-day tenancy services where necessary.
- A Locality-based casework and appointment system to manage non-emergency service requests from tenants, enabling them to maintain their tenancies and thrive. This will include management of lower-level antisocial behaviour, oversight of legal work and other service requests related to the Conditions of Tenancy
- A range of proactive interventions to identify and address resident needs at an earlier stage including targeted visits to those at risk of poor outcomes.
- Oversight and management of tenant-related work associated with voids and new lettings.
- Appropriate escalation / de-escalation of cases and seamless handovers within the wider Tenancy Services structure

**Experience**:

- Experience of providing advice or assistance to the public in a customer-facing role, ideally within a housing or support setting.
- An understanding of housing and other relevant policy and legislation, including housing supply and demand issues and welfare reform.
- An understanding of the network of statutory and non-statutory social and community services and how these may be utilised to support and empower vulnerable people.
- Able to undertake risk assessments, develop safety plans and make recommendations about risk and need based on the evidence.

**Please note**:

- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an **basic DBS**

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £18.00 per hour

**Benefits**:

- Company pension
- Flexitime
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- London, N1 1XR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- tenancy management team: 1 year (required)
- Microsoft Office: 1 year (required)
- providing advice or assistance to the public: 1 year (required)
- undertake risk assessments: 1 year (required)
- support and empower vulnerable people: 1 year (required)
- Local Authority: 1 year (required)
- Social Housing: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London, N1 1XR

  • Tenancy Support Officer

    6 days ago

    London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate.The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch.Day to day duties will include: *...

  • Tenancy Support Officer

    5 days ago

    London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate.The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch.Day to day duties will include: * Provide...

  • Tenancy Support Officer

    5 days ago

    London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate. The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch. Day to day duties will include: *...

  • The Tenancy Officer

    4 weeks ago

    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a The Tenancy Officer The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted **Tenant Service will offer**: ? a borough-wide duty and emergency tenancy management and casework...

  • Tenancy Officer

    7 hours ago

    London, United Kingdom The Hyde Group Full time

    **Lewisham - covering Greenwich, Harrow, Brent and Islington** **Up to £37,080 pro rata plus paid business mile age** **21 Hours per week Monday to Wednesday, 9:00 AM to 5:00 PM** We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive,...

  • Tenancy Officer

    1 month ago

    London, United Kingdom Domus Recruitment Ltd Full time

    Domus Recruitment are working with our client in Islington, who are looking for a Tenancy Officer for their Targeted Tenant Services department. This will be a contract that runs until the end of April, and will also be a hybrid role offering 2 days workingfrom home per week once training has been completed. **Key Responsibilities of a Tenancy Officer**: -...

  • Tenancy Officer

    1 day ago

    Bromley, Greater London, United Kingdom The Hyde Group Full time €38,500

    Tenancy Officer Kent & Bromley Up to £38,500 plus paid business mileage We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better...

  • Tenancy Officer

    11 hours ago

    Bromley, Greater London, United Kingdom The Hyde Group Full time €38,500

    Tenancy Officer Kent & Bromley Up to £38,500 plus paid business mileage We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better...

  • Tenancy Management Officer

    7 hours ago

    London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Tenancy Management Officer to be able to create strong relationships with vulnerable clients to ensure they sustain their tenancies. Strong working knowledge with the most vulnerable clients is expected from a successful candidate. The pressures of the role will be eased through support from peers and management. The...

  • Tenancy Management Officer

    1 day ago

    London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Tenancy Management Officer to be able to create strong relationships with vulnerable clients to ensure they sustain their tenancies. Strong working knowledge with the most vulnerable clients is expected from a successful candidate. The pressures of the role will be eased through support from peers and management. The...

  • Targeted Tenancy Officer

    4 weeks ago

    London, United Kingdom Tempting Recruitment Full time

    Tempting Recruitment are working alongside our client, a local authority, who are looking to recruit an experienced **Targeted Tenancy Officer** to join their team based in the Islington area. **JOB DETAILS** - PAY RATE: £25 an hour - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: Islington **JOB SUMMARY** The Tenancy Officer - Targeted Tenant...

  • Targeted Tenancy Officer

    1 month ago

    London, United Kingdom Coyles Full time

    One of our local authority clients are currently recruiting for a Targeted Tenancy Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Tenancy Officer will be a skilled practitioner in the provision of holistic and person-centred tenancy management...

  • Targeted Tenancy Officer

    1 month ago

    London, United Kingdom in Newbury Full time

    One of our local authority clients are currently recruiting for a Targeted Tenancy Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Tenancy Officer will be a skilled practitioner in the provision of holistic and person-centred tenancy management...

  • Tenancy Enforcement Officer

    2 weeks ago

    London, United Kingdom Ackerman Pierce Ltd Full time

    Are you passionate about contributing to the well-being of communities in London? Do you have experience in ensuring that residential properties adhere to tenancy agreements and housing regulations? My client are committed to enhancing the quality of life for our residents by upholding tenancy agreements and ensuring a safe living environment. As part of our...

  • Targeted Tenancy Officer

    1 month ago

    London, United Kingdom Novax Recruitment Full time

    Full Job Description We are looking for a professional Targeted Tenancy Officer to fill a vacancy in Islington. Job role From: £18 p/h Contract: 35 hours per week Location: Islington Roles and responsibilities: - Provide a responsive and proactive tenancy management service to tenants with a range of requirements, building on their strengths to...

  • Targeted Tenancy Officer

    4 weeks ago

    London, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 11-03-24 until 03-06-24 with a possible extension. **Key responsibilities** The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted Tenant Service will offer: A borough-wide duty and emergency tenancy...

  • Targeted Tenancy Officer

    4 weeks ago

    North London, United Kingdom Colbern Limited Full time

    802892-6861-2466 NCD Targeted Tenancy Officer Islington Contract £21.92 per hour Our client is looking for an experienced Targeted Tenancy Officer. The Tenancy Officer - This role will be focused on we A borough-wide duty and emergency tenancy management and casework function, delivering more complex ‘on-the-day’ tenancy services where necessary A...

  • Tenancy Officer

    3 days ago

    Keston, Greater London, United Kingdom The Hyde Group Full time €38,500

    Tenancy Officer Kent & Bromley Up to £38,500 plus paid business mileage We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better...

  • Tenancy Officer

    4 days ago

    Keston, Greater London, United Kingdom The Hyde Group Full time €38,500

    Tenancy Officer Kent & Bromley Up to £38,500 plus paid business mileage We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better...

  • Tenancy Enforcement Officer

    2 weeks ago

    London, United Kingdom Ackerman Pierce Ltd Full time

    Are you passionate about contributing to the well-being of communities in London? Do you have experience in ensuring that residential properties adhere to tenancy agreements and housing regulations? My client are committed to enhancing the quality of life for our residents by upholding tenancy agreements and ensuring a safe living environment. As part of...