Customer Service Advisor

4 weeks ago


Coventry, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Service Advisor in Coventry City Centre Temp to Perm
**Your new company**
This business offers IT support and training across the UK. Based in Coventry City Centre, this business works closely with the Government to provide support and is looking for hard working people to join their Customer Service team.
**Your new role**
You will be taking inbound calls, providing advice and determining the eligibility of individual enquiries. You will then be required to arrange appointments for them with a qualified trainer to assist them further. You will be making bookings via their inhousecomputer system. This is a full time, office based role, working 37.5 hours a week, Monday-Friday 8:30am-5pm. This role is temporary, with the view to be taken on permanently after 12 weeks.
**What you'll need to succeed**
You will need strong communication skills and have previous experience working in a customer service environment. You will also need to be able to use IT confidently, all training will be provided for the systems. You will be hardworking with a willingnessto learn.
**What you'll get in return**
You will receive £10.44 per hour. The office is located in a great location in the centre of Coventry, with easy access to public transport and the city centre. Temporary with the opportunity to go permanent. Sociable working hours and a friendly team atmosphere.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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