Property Management Assistant

3 weeks ago

London, United Kingdom Trust Property Management Full time

OFFICE HOURS: 09:00 - 18:00 Monday to Friday with 1 hour for lunch (plus evening meetings with our Clients as required)

1. You will be responsible as part of a team, for the successful management of our RMC portfolio.

2. To generally assist in the management and overseeing of operations, maintenance, administration and improvement of residential properties in our portfolio and maintain ownership of all matters delegated to you.

3. To ensure that you are meeting the Service Standards to our Clients at all times and no items are taking longer than is acceptable and/or reasonable. Where delays have occurred, to keep your Clients informed of the reasons for delay and new anticipated completion date.

4. To regularly liaise and report to Clients and ensure that their needs are being met.

5. To attend Client meetings (during office hours) upon request.

6. To undertake site inspections if so instructed, as per the terms of our contract.

7. To assist in managing and supervising the provision of property services such as cleaning, gardening, security, etc.

8. To assist in managing and supervising on-site concierge and porterage staff in accordance with office policies and legislative requirements.

9. To instruct maintenance contractors with clear instructions on all routine repairs and maintenance, after consultation with property managers.

10. To update the property websites as and when appropriate.

11. To assist in ensuring that all insurance claims are dealt with in accordance with office policies.

12. To assist in ensuring the satisfactory completion of major works projects in accordance with office policies and legislation.

13. To assist in preparing annual budgets if so instructed by property managers.

14. To respond to all telephone and written correspondence in accordance with Service Standards.

15. To liaise with the accounts department, where appropriate, to ensure funds are collected from leaseholders.

16. To use your best endeavours to assist other team members when required.

17. To report complaints to the Directors of Trust immediately upon receipt of any complaints.

18. Other reasonable tasks as directed.

Work remotely
- No

**Job Types**: Full-time, Contract, Permanent

Pay: £22,000.00-£26,500.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

**Location**:

- London NW9 6BX (preferred)

Work Location: In person

Application deadline: 14/06/2024
Expected start date: 01/07/2024

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