Casework Support Officer

2 weeks ago


Derby, United Kingdom Derby City Council Full time

Application closing date

09/01/2024

Working Pattern

Part time

Salary

Grade D £24,294 - £25,119 pro rata

Contractual hours

Blank

Basis

Blank

Job category/type

Administration

Attachments

Blank

Job description

**Directorate**: People services
**Hours**:18.5hrs per week, Working pattern: Alternate Wednesday, Thursday & Friday
**Contract Type**: 1 x Part Time permanent post
**Location**: The Council House, Corporation Street, Derby

Derby City Council People’s Directorate is seeking a Casework Support Officer to provide administrative support to the Social Care Teams based at the Council House.

We are looking for a flexible, enthusiastic, and self-motivated individual to work within a busy team providing comprehensive administrative support to social care staff and Managers.

It is essential that you have the ability to maintain confidentiality at all times in the work you will be undertaking. You will act as the first point of contact for incoming calls to the teams, so it is essential that you have good communication skills and are comfortable in speaking to members of the public. You will also be actively involved in the updating of the inhouse systems and once fully knowledgeable of these systems, will assist workers and managers with queries etc. You will need to have a high level of administrative experience in the same or a very similar environment, along with a working knowledge of Microsoft Office Systems, including Word, Excel and Outlook.

Please refer to the Job Description and Person Specification for further details.

**Quick Tip** Remember to align your personal statement to the Essential Criteria in the Person Specification.

**Interviews will be held**: Week commencing Monday 15th January 2024.



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