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BerwickUponTweed, United Kingdom Elm Bank Coastal Park Full time

Competent persons require to join the experienced team at Elm Bank Coastal Park, which is situated in Berwick upon Tweed, overlooking the beautiful Northumberland coastline. The park hosts over 150 owner-occupied static caravan holiday homes and 13 hire vans.

Wardens will report to the park manager who are responsible for the day to day running of the park. Previous experience is advantageous, but not a necessity as full training will be provided.

Position 1 - Park warden position will be full time throughout the year and will mainly involve grounds person / technician duties, such as responsibilities may include (but are not limited to)
- General park maintenance
- Assisting in the siting of holiday homes
- Gardening
- Developing pitches
- Maintaining all outdoor areas
- Provide on park security
- Cleaning of the sales stock and assisting with arrivals and departures where applicable.
- Full UK driving license is essential due to the requirement to drive company vehicles on park.

Position 2 - This position will be full time throughout the summer months, with reduced working hours over the winter. Such responsibilities may include (but are not limited to)
- Meet & greet new arrivals, explaining site rules and procedures along the way.
- Manage bookings via a computerized system and deal with last minute bookings and payments from guests who haven't prebooked.
- Answering telephone calls to deal with enquiries and respond to guest issues / emergencies.
- Computer literate with a good telephone manner
- Excellent customer service skills and friendly, but also have the confidence to be firm but fair when necessary.

Accommodation including rates are all provided in exchange for exchange for evening call outs 4/5 nights per week. As this is a 'live in' position, you'll need the ability to manage your working hours and must be flexible to deal with issues as and when they occur.

These positions are not available for a family as accommodation is not suitable.

Pay rates are negotiable based on experience.

Summer Months 40-50 hours per week

Winter Months 30-40 hours per week

Start date: February 2024 or as soon as mutually agreeable.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.82-£12.00 per hour

Expected hours: 30 - 50 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Berwick-Upon-Tweed (preferred)

Ability to Relocate:

- Berwick-Upon-Tweed: Relocate with an employer provided relocation package (required)

Work Location: In person