Student Support Admin

6 months ago


Manchester, United Kingdom Gordon Yates Full time

Student Support Administrator needed in Manchester on a temp to perm basis. This role is hybrid and paying £12.50 per hour.

**Job Purpose**
We are seeking a highly motivated and results-driven individual to be at the forefront of our business expansion efforts, strategically navigating through organisations to identify the right contacts.

**Responsibilities**
- Conduct outbound calls to potential clients, including both new and existing businesses.
- Develop and maintain a comprehensive understanding of the apprenticeship portfolio.
- Overcome objections and address concerns of potential clients, demonstrating a thorough knowledge of our programme's value and benefits.
- Build and nurture relationships with decision-makers, understanding their unique business requirements and tailoring conversations to their specific needs.
- Maintain detailed records of all interactions and lead statuses in the customer relationship management (CRM) system.

**Requirements**:

- Positive, confident, engagement attitude.
- Proven experience in heavy telephone use.
- Excellent communication and interpersonal skills, with the ability to build rapport and engage decision-makers.
- Exceptional organisational skills and attention to detail, ensuring accurate and timely documentation of all interactions.
- Familiarity with customer relationship management (CRM) software and proficiency in using it to manage leads and contacts.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.



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