Head of Facilities

4 weeks ago


NewarkonTrent, United Kingdom Warner Leisure Hotels Full time

You will be responsible for driving, financial success, guest service and ensuring the hotel is safe and secure.
By leading the maintenance and grounds facilities team and housekeeping services ensuring our guests needs and expectations are met and delivered every day.
You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment and creating memories for our guests and giving our team opportunities of a lifetime.
- Directs, leads and coaches the team’s activities within housekeeping, grounds and maintenance as a combined facilities team to ensure all areas of responsibilities are covered
- Takes ownership of the Facilities departments, monitoring consistent delivery of a quality Warner experience in line with the Warner Brand Standards and continually looking and learning to develop your department.
- Confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
- Monitors guest insights, using feedback to drive a culture of improvement.
- Effectively projects for guest demand, monitoring resource and service and is proactive in arranging appropriate resource/support to ensure the guest experience is not affected
- Create an environment where your Facilities leaders are encouraged to never stop looking and learning to perform at their best
- Continually provide feedback and coaching to your leaders, conducts regular Coffee Chats and reviews
- Nurtures a high-performance culture where everyone’s contributions are recognised, where talent thrives and rewarding careers are built
- Has an exceptional level of operational knowledge specific to the area of expertise and shares this with leaders and team members, continually looking to develop innovative ways to delight our guests and team
- Taking ownership and management of pre-agreed spend budgets
- Manages the venue revenue against budgets, optimising opportunities to deliver higher growth

Qualifications Experience

**Essential**:

- Understanding of different communication styles, along with your own, with the ability to be able to communicate with versatility at all levels
- Has a high level of operational knowledge specific to your area of expertise and uses this skill and knowledge to coach leaders and team to thrive
- Ability to effectively lead, motivate and engage your leaders and team, even in times of high demand
- Able to manage multiple priorities and adapts quickly to changing requirements
- Willingness to challenge if standards aren’t meeting required levels
- Be able to make decisions confidently
- Good financial knowledge with the ability to manage costs in line with the Facilities department budgets
- Ability to coach and give feedback to leaders and team to improve performance

**Desirable**:

- Health and Safety level 3
- Strategic planning


  • Head of Eprr

    1 month ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At the University Hospital North Midlands we are looking to recruit an enthusiastic and engaging Head of Resilience and EPRR who has a passion for ensuring safe, timely and high quality care for our patients, staff and wider system partners as part of our commitment to delivering the Emergency Preparedness, Resilience and Recovery standards across our Trust....

  • Head of Delivery

    1 month ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The postholder will support, deputise, and represent as appropriate the Head of Operations - Corporate Operations by leading Non-Elective Care (NEL) programmes of work, on belhalf of the Deputy Chief Operating Officer, which will require joint working with partners from across the Trust and wider Integrated Care System (ICS) to ensure that the strategic aims...

  • Head of Eprr

    1 month ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At the University Hospital North Midlands we are looking to recruit an enthusiastic and engaging Head of Resilience and EPRR who has a passion for ensuring safe, timely and high quality care for our patients, staff and wider system partners as part of our commitment to delivering the Emergency Preparedness, Resilience and Recovery standards across our Trust....

  • Head of Pe

    1 week ago


    Stoke-on-Trent, United Kingdom Discovery Academy Full time

    Principal: Ms J Schofield Required: September 2023 Head of PE MPS/UPS £28,000 - £43,685 Plus an additional TLR 2b of £5,188 The Discovery Academy is seeking to appoint an enthusiastic and energetic Head of PE Faculty, working alongside the Trust Standards Lead of PE, to lead a strong team of highly motivated professionals who work collaboratively to...


  • Burton-On-Trent, United Kingdom Ministry of Justice Full time

    **Head of Offender Subject Access Request Team - 67748** **£37,683 - £41,506** **Burton-upon-Trent**: **Job Title / Group / Directorate**: Head of Offender Subject Access Request Team **Reports To**: Head of Branston Operations **Location & Terms of appointment**: This is a 21-month fixed contract post based in Branston, Burton-on-Trent,...


  • Stoke-on-Trent, United Kingdom STAFFORDSHIRE UNIVERSITY Full time

    **About the role** Staffordshire University is a ‘catalyst for change’ - a force for social good that transforms the lives of people, who will transform our society and the places in which we live. Business Intelligence is a critical element in this vision, supporting responsive and insight led business planning. As we continue our journey towards this...

  • Bar Supervisor

    4 weeks ago


    Stockton-on-Tees, United Kingdom The Head of Steam Full time

    Are you a Bar Supervisor that is passionate about delivering fantastic service? Have you got a can do attitude and a good work ethic? Do you want a rewarding, sociable and stimulating life style? Then look no further than a career with us. We are looking for people with energy, drive and enthusiasm. If you are an experienced and intelligent Supervisors who...


  • Stoke-on-Trent, United Kingdom ISS Facility Services Full time

    We are currently recruiting for a Head of Operations Service Centre to manage, inspire and create a sustainable culture of service excellence within the Operational Service Centre. Executing our strategy and vision of an ever evolving centralised operation that supports customers across all ISS UK segments. As the Head of Operations Service Centre you will...

  • Eprr Officer

    4 weeks ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At the University Hospital North Midlands we have a fantastic opportunity for a Fixed Term Contract or Secondment for 12 months to join our Emergency Preparedness, Resilience and Response (EPRR) team as an AfC Band 7 EPRR Officer, reporting to our Head of EPRR, which will provide an excellent developmental opportunity for someone within the EPRR field. The...

  • Nursing Assistant

    1 month ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    ENT CLINIC NURSING ASSISTANT An exciting opportunity has arisen for a Nursing Assistant on ENT Clinic. We are a fast paced outpatient clinic specialising in ENT, Head and Neck, Maxillofacial and Plastic surgery. We will offer you a full introduction programme with a full training and competencies package to support your learning. As a nursing assistant...

  • Trust Head of Estates

    1 month ago


    Burton-On-Trent, United Kingdom The de Ferrers Trust Full time

    **Salary**: DFT Grade 10 - £54,670 - £59,025 Hours: 37 hours, 52.143 weeks Contract Type: Permanent Start Date: As soon as possible **The de Ferrers Trust** **Location: Burton upon Trent, Staffordshire, DE13 0LL** The de Ferrers Trust is a mixed multi-academy trust based in Staffordshire and South Derbyshire. The trust currently consists of seven...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    **Hours**: 15hours per week **Band**: 32 Applications are invited for the position of B2 0.40 wte Orthoptic administrative assistant You will be joining our diverse team of 12 Orthoptists, 2 Orthoptic assistants and clinic coordinator - also working closely with 2 paediatric Consultant Ophthalmologists. We are looking for dedicated, enthusiastic and...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The cardiology department at the University Hospitals of the North Midlands provides diagnostic testing for inpatients and outpatients at both Royal stoke Hospital and County Hospital. These include exercise tolerance testing, head up tilt table testing, echocardiography, pacemaker implant and follow-up, heamodynamic monitoring during invasive coronary...

  • Head of Geography

    2 weeks ago


    Sunbury-on-Thames, United Kingdom The Bishop Wand Church of England School Full time

    The Bishop Wand Church of England School is looking to appoint an excellent and motivational Head of Geography for September 2024. The position is available for experienced Geographers who are enthusiastic and keen to educate students about the changing world around them.The Geography Department, which is part of our Humanities Faculty, is a friendly team...

  • Head of Geography

    2 weeks ago


    Sunbury-on-Thames, Surrey, United Kingdom The Bishop Wand Church of England School Full time

    The Bishop Wand Church of England School is looking to appoint an excellent and motivational Head of Geography for September 2024. The position is available for experienced Geographers who are enthusiastic and keen to educate students about the changing world around them.The Geography Department, which is part of our Humanities Faculty, is a friendly team of...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are a teaching hospital in partnership with Keele University and a patient-centred clinical research facility providing state-of-the-art facilities. We specialise in cancer diagnosis and treatment, cardiothoracic surgery, neurosurgery, renal and dialysis, neonatal and also paediatric intensive care. We have band 5 Theatre Practitioner Vacancies on our...

  • Bank Midwife

    2 weeks ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are a teaching hospital in partnership with Keele University and a patient-centred clinical research facility providing state-of-the-art facilities. We specialise in cancer diagnosis and treatment, cardiothoracic surgery, neurosurgery, renal and dialysis, neonatal and also paediatric intensive care. We have Midwife vacancies on our Nurse Bank, which will...

  • Head of Housekeeping

    2 weeks ago


    Stourport-on-Severn, United Kingdom Headturner Search Full time

    Headturner Search are currently exclusively representing a highly reputable care home dedicated to providing compassionate and high-quality care to their residents. They understand the importance of maintaining a clean and safe environment to enhance the well-being and comfort of those they serve. Position Overview: We are seeking a dedicated and...

  • Head of Housekeeping

    2 weeks ago


    Stourport-on-Severn, United Kingdom Headturner Search Full time

    Headturner Search are currently exclusively representing a highly reputable care home dedicated to providing compassionate and high-quality care to their residents. They understand the importance of maintaining a clean and safe environment to enhance the well-being and comfort of those they serve.Position Overview:We are seeking a dedicated and experienced...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for a band 2 Lung Health Screening Clerical Assistant who has previous experience of providing administrative services ideally within a NHS environment. The post holder will be part of a busy but friendly team providing clerical support to the Targeted Lung Health Team. The post will be based at a variety of locations as the project moves...