Collections Advisor

1 month ago

Kettering, United Kingdom Match Recruitment Full time

**Account Manager - Debt Collection/ Credit Control**

**Starting basic salary: £26,000 - £28,000 per annum**

**Plus bonus of 8.5% of basic salary (paid annually) and OTE £300 monthly performance bonus (namely bringing delinquent accounts back into the black).**

**Monday - Friday, office hours (37.5 hours per week)**

**Office based in Kettering**

**Permanent**

**Here is a short summary of the role provided by our client**:
You’ll be responsible for the management of all extended credit business accounts (their customers that have purchased their products and have a fixed weekly or monthly repayment agreement). Day to day you’ll be actively looking to resolve customer delinquency problems. Including responsibilities such as report and track net losses and delinquency accounts to management, answer field and customer questions concerning the credit program and account status.

**Further summary of what your daily duties will look like**:

- Work directly with colleagues to control delinquency accounts
- Ensure collection and repossession procedures adhere to corporate policy
- Determine and negotiate partial and extended payments
- Handle franchise credit approval ‘appeals’ as needed
- Analysis of the business portfolio and Formulating monthly action plans
- Provide management with weekly forecasts
- Resolve customer delinquency problems so as to retain customers and achieve permanent corrective action
- Report and track net losses/delinquency to management
- Develop strong business relationships with your colleagues to help you meet delinquency control and loss objectives
- Answer field and customer questions concerning the credit program and account status
- Recommend legal action to management and carry out all necessary court follow up action
- Submission of accounts to management for write-off as necessary, adhering to corporate policy

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: One location

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