Call Centre

2 months ago


Royal Tunbridge Wells, United Kingdom Specsavers Full time

**Call Centre / Admin Assistant**

**Call Centre/Admin Assistant**

**Location: Tunbridge Wells**

**Hours: Full Time - 40 hours(to include weekend working)**

**Part time - 3 days - 8 Hour shifts**

**Salary: £8.56 under 21, 21 and over £10.75**

**Benefits**:

- **Cycle to work scheme**:

- **Extra day off on your Birthday**:

- **Discounted hearing and eyecare benefits**:

- **Shopping centre discounts**:

- **Enhanced sick pay**:

- **Enhanced pay for family leave (Maternity/ Paternity etc)**:

- **WeCare employee support service**

We’re looking for someone to join our team as an Administrator and Call Centre Assistant.

In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care - articulate, good with people and always happy to help.

In addition to basic clerical work, you will be required to deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.

We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.

Within this role you’ll also be required to complete and post orders, receive and check deliveries.



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